Welcome to the new BHI website. During its staged implementation, earlier reports not available on this site can be accessed on the old website.

Identifying potential opportunities for reducing average length of stay for admitted patients in NSW public hospitals

Saumya Raman, Sadaf Marashi-Pour

13 March 2024

The Bureau of Health Information’s (BHI) latest special analysis provides insights into variation in average length of stay across NSW public hospitals for four common conditions.

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The unique value of BHI patient experience surveys

Hilary Rowell

1 March 2024

Each month, thousands of people in NSW tell us about their recent experience with the public healthcare system as part of the NSW Patient Survey Program, which BHI runs on behalf of NSW Health.

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New insights into increased average length of stay for admitted patients in NSW public hospitals

Saumya Raman, Sadaf Marashi-Pour, Carolynn Fredericks

6 September 2023

The Bureau of Health Information (BHI) has reported the findings of special analyses which show patients diagnosed with COVID-19 during their hospital stay and those discharged to residential aged care have been the principal drivers of increased average length of stay for patients admitted to NSW public hospitals since mid-2021.

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Celebrating 50 issues of Healthcare Quarterly

Dr Diane Watson

7 December 2022

Today we are celebrating 50 issues of Healthcare Quarterly, BHI’s flagship report that tracks quarterly activity and performance for emergency department, elective surgery, admitted patient and ambulance services in NSW.

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Investigating hospital care experiences and the risk of readmission

Dr Diane Watson, Sadaf Marashi-Pour, Dr Bich Tran, Dr Alison Witchard

1 December 2022

New BHI research has been published internationally which focuses on the association between experiences of in-hospital care by people with chronic health conditions and their risk of readmission.

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New insights into demand on emergency department services

Sadaf Marashi-Pour and Dr Hao Zheng

14 September 2022

BHI has conducted new analysis in the latest issue of Healthcare Quarterly to further understand the measure – people who leave the ED without, or before completing treatment.

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A greater patient experience voice for Aboriginal people

Lilian Daly

25 July 2019

BHI is actively expanding efforts through our NSW Patient Survey Program to allow a greater voice for Aboriginal people about their experiences in public hospitals – providing important information to healthcare professionals that they can use to help improve care.

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The journey towards more meaningful reporting of ambulance performance measures for NSW

Dr Diane Watson

12 June 2019

One of BHI’s commitments in our new Strategic Plan 2019–22 is to continue to enhance the value of our information products by making our performance measurement and reporting as meaningful and clearly presented as possible.

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Development of key performance indicators for patient experience

Lilian Daly

17 April 2019

Patients’ views of the care they receive in New South Wales’ public hospital services provide valuable insights into the state of our healthcare system that help drive improvements. Through our many surveys, BHI captures and reports on patients’ healthcare experiences, providing the results to local health districts (LHDs) so they can see how their hospital services are performing.

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