Welcome to the new BHI website. During its staged implementation, earlier reports not available on this site can be accessed on the old website.

Measuring experiences of palliative and end-of-life care: Creating patient and carer question sets

This report outlines the development of tailored question sets for palliative care patients and carers about their experiences with NSW healthcare services.

Released: 28 February 2022

Read report

Development of emergency care patient experience key performance indicators for local health districts in NSW

This report outlines the development of key performance indicators to provide a broad assessment of patient experience in NSW public hospital emergency departments.

Released: 16 October 2019

Read report

Reliability of selected indicators of hospital-acquired complications

This report explores a range of issues and options to support ongoing measurement, monitoring and reporting of patient safety in NSW.

Released: 16 October 2019

Read report

Reporting on seclusion and restraint in NSW public hospitals

This report describes BHI's approach to reporting on seclusion and restraint in NSW public hospitals in Healthcare Quarterly.

Released: 11 September 2019

Read report

Development of patient experience key performance indicators for local health districts in NSW

This report presents key issues related to developing key performance indicators and benchmarks from patient experience surveys. The report highlights the analysis conducted to validate index scores of patient experience, engagement, and a score for respect and dignity to benchmark performance of local health districts.

Released: 12 September 2018

Read report

Using predictive risk modelling for performance measurement

This report presents key issues to consider when building a predictive risk model. It explains important concepts about predictive risk models and applies those concepts to cohorts of patients at risk of hospitalisation in NSW.

Released: 14 March 2018

Read report

Measuring and reporting performance of NSW ambulance services

This report outlines the steps taken to develop measures of activity and performance for public reporting about ambulance services in NSW.

Note: In June 2019, BHI replaced zone-level reporting of ambulance activity and performance with reporting by standard geographical areas. Therefore references within this report to measures and variation at zone and local response area (LRA) levels are no longer applicable. For more information, please see the technical supplement to Healthcare Quarterly – Activity and performance, January to March 2019.

Released: 22 June 2017

Read report

Measuring 30-day mortality following hospitalisation, 2nd edition

This report explores a range of issues and options for the ongoing measurement and reporting of 30-day mortality in NSW. It builds on BHI’s reporting on mortality and describes the development of a risk-standardised mortality ratio for seven clinical conditions. This second edition report provides additional analyses that explore a range of contextual issues and externalities.

Released: 12 April 2017

Read report

Measuring return to acute care following discharge from hospital, 2nd edition

This report explores a range of issues and options for the ongoing measurement and reporting of readmission in NSW. It builds on BHI’s reporting on readmissions and describes the development of the risk-standardised readmission ratio. This second edition report is similar to the first edition published in 2015 using the same methodology. The exception to this is the Appendices which provide updated information about the models used to calculate risk-standardised readmission ratios.

Released: 12 April 2017

Read report

Linking data to unlock information

This report explores the use and potential benefits of linked healthcare datasets to assess performance.

Released: 27 November 2015

Read report

Measuring 30-day mortality following hospitalisation, Considering approaches for ongoing reporting in NSW

This report explores a range of issues and options for the ongoing measurement and reporting of 30-day mortality in NSW. It builds on BHI’s 2013 report 30-day mortality following hospitalisation, five clinical conditions, NSW, July 2009 – 2012 that described the development of a risk-standardised mortality ratio (RSMR) for five clinical conditions: acute myocardial infarction, ischaemic stroke, haemorrhagic stroke, pneumonia and hip fracture surgery.

Released: 12 August 2015

Read report

Return to acute care following hospitalisation, Spotlight on readmissions

This report examines the rate of return to acute care within 30 days for five clinical conditions (acute myocardial infarction, ischaemic stroke, congestive heart failure, pneumonia and hip fracture surgery) and within 60 days for two elective surgeries (total hip or total knee replacement) across 78 NSW public hospitals between July 2009 and June 2012.

Released: 24 June 2015

Read report

Emergency department utilisation by people with cancer

This report describes the analytic approach and methods developed during a project that explored use of NSW public hospital emergency departments by people with cancer.

Released: 20 November 2014

Read report

Describing and assessing performance in healthcare: an integrated framework

This report details BHI’s framework to assess healthcare performance.

Released: 10 April 2014

Read report

30-day mortality following hospitalisation for five clinical conditions

This report describes the development and evaluation of statistical methods in preparation for public reporting of 30-day mortality in NSW. Released: 5 December 2013

Released: 5 December 2013

Read report

Measuring transfer of care from the ambulance to the emergency department

This report looks at ways to measure and report performance in emergency patient transitions from the ambulance to the ED.

Released: 12 September 2013

Read report