Welcome to the new BHI website. During its staged implementation, earlier reports not available on this site can be accessed on the old website.

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Outpatient Survey

This survey asks people who have attended an outpatient clinic in a NSW public hospital or other healthcare facility to share their experiences of care.


Report products

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Results from the 2014 patient survey

The latest key findings, including variation between hospitals.

Released: 13 October 2015

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Technical Supplement

Detailed information about the sampling methodology, data management and analysis related to the latest survey results.

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New report shows oncology and chemotherapy best rated among outpatient services

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Questionnaire

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Sample questionnaire, 2014

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Development report, 2014

Summarises changes to the latest survey and includes information about stakeholder consultation and engagement, and sampling methodology.

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Development report appendices, 2014

Additional information outlining development of questionnaire and sampling methodology.

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To see current questionnaires in the field, click here

Other results

Outpatients – the 2016 survey

Find out more