Measurement Matters

Measuring and reporting performance of NSW ambulance services

Released: 22 June 2017


This report outlines the steps taken to develop measures of activity and performance for public reporting about ambulance services in NSW.

Note: In June 2019, BHI replaced zone-level reporting of ambulance activity and performance with reporting by standard geographical areas. Therefore references within this report to measures and variation at zone and local response area (LRA) levels are no longer applicable. For more information, please see the technical supplement to Healthcare Quarterly – Activity and performance, January to March 2019.
Page updated: 12 Jun 2019
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