25 July 2019
A greater patient experience voice for Aboriginal peopleRead More
12 June 2019
The journey towards more meaningful reporting of ambulance performance measures for NSWRead More
06 June 2018
Public reporting must keep pace with changes in healthcare system
The latest issue of Healthcare Quarterly reflects changes to data coding practices that have taken place across public hospitals in NSW, and the addition of performance data for more emergency departments.Read More
18 January 2018
Data visualisation enables the communication of healthcare performance information in simple and powerful waysRead More
21 December 2017
The impact of public reporting: Are we making a difference?
2017 was a busy year for the NSW public healthcare system. This winter was particularly busy for hospitals across the state, with unprecedented numbers of emergency department patients, and the year as a whole saw steady increases in the number of admissions to hospital and a relatively stable amount of elective surgical procedures performed.Read More
27 September 2017
Why compare healthcare in NSW internationally?Read More
12 September 2017
Hospital and ambulance data since BHI started reporting
Today we are providing access to more hospital and ambulance performance information than ever before.Read More
22 June 2017
Introducing Healthcare Quarterly and our new ambulance performance measures
After more than 12 months of consultation and analytic, research and design work, we are today releasing our revamped quarterly report. Previously known as Hospital Quarterly, the renamed Healthcare Quarterly report introduces a new structure, new graphics and most importantly, new insights into performance in the NSW public healthcare system. Alongside our established measures which focus on emergency department care, admitted patients and elective surgery, we are now able to report ambulance data on a quarterly basis.Read More
12 April 2017
Focusing on unwarranted clinical variation to assess performance
Every patient is different and this means that healthcare varies – it must, if it is to respond to patient needs, expectations, social circumstances and capacity to manage their own care. However, there is increasing evidence that healthcare also varies for reasons that are not related to patients’ needs and expectations. While some variation is warranted, it can also be unwarranted.Read More
15 March 2017
01 March 2017
BHI’s first report on maternity services in NSW
Pregnancy and childbirth brings with it many expectations, worries, fears and hopes. For first-time mothers, childbirth can represent a series of firsts: the first time a woman experiences the biological and physiological changes of pregnancy; the first time she or her partner goes through the psychological and social adjustments related to becoming, gradually, parents.Read More
TagsAboriginal patient experience 1 Accessibility and timeliness 4 Admitted patients 1 Ambulance services 3 Appropriateness of healthcare 2 BHI - general 8 Challenging ideas 1 Chartpack 2 Data 10 Effectiveness of healthcare 4 Efficiency 1 Elective surgery 2 Emergency department 3 Healthcare services 7 Hospital care 7 Hospital performance 1 International data 1 NSW Patient Survey Program 1 Patient experience 8 Patient survey 1 Safety and risk 2
Dr Diane Watson is the Chief Executive of the Bureau of Health Information. She has 20 years of senior management experience measuring, monitoring and reporting on the performance of healthcare systems in Australia and internationally.
Lisa Corscadden is a senior researcher at the Bureau of Health Information. She has experience in healthcare research in Australia and Canada, with an interest in measuring equity in healthcare.
Lilian Daly is the Lead for Strategy and Engagement at the Bureau of Health Information. She holds a Master’s degree in public health from the University of New South Wales and has extensive experience as a healthcare clinician, researcher and educator.
Hilary is our Senior Director, Communications and Strategic Relations. She has extensive experience in developing policy and strategy around the role of information in improving healthcare.
Renee Carter is a former senior analyst at the Bureau of Health Information. She holds a Masters degree in health and social policy from the London School of Economics and a Doctorate in epidemiology from McGill University.
Jean-Frederic is the former Chief Executive of BHI. He is now Chief Executive of the Agency for Clinical Innovation.
Kim is the former Senior Director, Performance Measurement & Reporting at BHI. She has extensive experience in health services research in Australia and internationally.