Welcome to the new BHI website. During its staged implementation, earlier reports not available on this site can be accessed on the old website.

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Aboriginal patient experience

BHI and the Centre for Aboriginal Health are working together to invite Aboriginal people who receive healthcare services in NSW to tell us about their experiences.

Thousands of surveys are being sent to Aboriginal people who have recently been admitted to a NSW public hospital. The overall survey results will be reported publicly and provided to hospitals so they can improve care.

This page provides information for Aboriginal patients who have received a survey, shows some key reports BHI has produced with the results of previous surveys, and includes additional resources to help support and promote the collection of Aboriginal patients’ experiences.

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Have you received a questionnaire?

Aboriginal people selected to participate in the Adult Admitted Patient Survey will be sent a survey pack in the mail, including all the key information you need to complete the questionnaire.

This is your chance to tell us about your experiences of hospital care and, the more people who complete the questionnaire, the more information we’ll have about how to improve care for Aboriginal people.

If you would like to learn more about the NSW Patient Survey Program, including detailed frequently asked questions for people who have received a questionnaire, visit the Have you received a questionnaire page.

If you have further questions, or need help, please contact the survey helpline on 1800 220 936 (Monday to Friday, 9am–8pm).


Aboriginal people’s experiences of hospital care

2014–2019 NSW

In-depth Insights report examining the experiences of more than 8,000 Aboriginal people admitted to, or who gave birth in, a NSW public hospital.

Released: 21 July 2021

Aboriginal people’s experiences of hospital care

Adult Admitted Patient Survey results

2019 NSW

This Snapshot report includes key NSW-level findings for the almost 3,500 Aboriginal people who responded to the survey.

Released: 21 October 2020


Maternity Care Survey results

2019 NSW

This Snapshot report includes key NSW-level findings for the almost 300 Aboriginal women who responded to the survey.

Released: 9 December 2020

Maternity Care Survey results

Resources

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Aboriginal patient experience poster

Asking Aboriginal adults to tell us about the care they received by filling in a BHI patient survey.

Download

Aboriginal patient experience flyer

Providing key information about the Aboriginal patient experience survey for potential participants.

Download
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Aboriginal Patient Experience Question Set

The Aboriginal Patient Experience Question Set aims to better support survey data collection for Aboriginal patients using a set of questions identified to be of high relevance to Aboriginal patients, the Aboriginal community and relevant stakeholders.

Question set Development report
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Explore more survey results in the data portal

Data portal

For population health data for Aboriginal people, see HealthStats NSW