The Outpatient Survey looks at the experiences of patients who attended outpatient clinics at NSW public hospitals or other healthcare facilities.
The aim of the survey is to reflect patients’ experiences of care in public health facilities and self-reported outcomes. The data for the 2016 survey reflects the experiences and outcomes of more than 13,000 patients.
More than 13000 patients told us about their experiences of care in a NSW public hospital outpatient clinic
Almost all patients said the health professionals who treated them were very good (75%), good (22%)
Almost all patients (97%) said they did not have to skip medication or tests due to cost
Most patients (95%) said they could get an appointment time that suited them