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Heading: Insights into Care
Cover Image: Insights into Care: Patients' Perspectives on NSW Public Hospitals

The Bureau’s first report, Insights into Care: Patients’ Perspectives on NSW Public Hospitals, is based on analysis of the NSW Health Patient Survey 2009 and provides information about patient experiences with hospital care in NSW.

This report looks closely at the care experiences of patients who spend a day, or one or more nights, in NSW public hospitals each year. It will help the public and healthcare workers better understand patients’ views on care in NSW public hospitals and how to further improve care.

Download the Main Report ( PDF format: 1,404 KB )

To view public hospitals results in your area, click the Area Health Service heading on the NSW map below.

Map: NSW Area Health Services Click here to load the North Coast Area Health Service Report Click here to load the South Eastern Sydney Illawarra Area Health Service Report Click here to load the Sydney South West Area Health Service Report Click here to load the North Sydney Central Coast Area Health Service Report Click here to load the Sydney West Area Health Service Report Click here to load the Greater Southern Area Health Service Report Click here to load the Hunter New England Area Health Service Report Click here to load the Greater West Area Health Service Report

These reports provide detailed analysis of overnight and day only patient care experiences in large public hospitals in NSW.

Alternatively, find your public hospital and click on the download button below.

Northern Sydney Central Coast

  • Gosford Hospital
  • Hornsby Ku-ring-gai Hospital
  • Manly District Hospital
  • Mona Vale & District Hospital
  • Royal North Shore Hospital
  • Ryde Hospital
  • Wyong Hospital

South Eastern Sydney Illawarra

  • Prince of Wales Hospital
  • St George Hospital
  • St Vincent’s Hospital, Darlinghurst
  • Sutherland Hospital
  • Sydney/Sydney Eye Hospital
  • Wollongong Hospital
  •  

Sydney South West

  • Bankstown/Lidcombe Hospital
  • Campbelltown Hospital
  • Canterbury Hospital
  • Concord Hospital
  • Fairfield Hospital
  • Liverpool Hospital
  • Royal Prince Alfred Hospital

Sydney West

  • Auburn Hospital
  • Blacktown Hospital
  • Mt Druitt Hospital
  • Nepean Hospital
  • Westmead Hospital
  •  
  •  

North Coast

  • Coffs Harbour Base Hospital
  • Lismore Base Hospital
  • Port Macquarie Base Hospital
  • The Tweed Hospital

Greater Southern

  • Albury Base Hospital
  • Wagga Wagga Base Hospital
  •  
  •  

Hunter New England

  • Calvary Mater Newcastle Hospital
  • John Hunter Hospital
  • Maitland Hospital
  • Manning Base Hospital
  • Tamworth Base Hospital

Greater Western

  • Dubbo Base Hospital
  • Orange Base Hospital
  •  
  •  
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Click here to contact BHI | Click here to print this page | Reduce font size | Increase font size  

  • At a Glance
    A four page summary of the key findings contained in the main report.
  • NSW Area Health Service Report
    Analysis of how patients perceived their care in different Area Health Services.
  • Data Quality Supplement
    A summary of the Bureau’s review of the NSW Health Patient Survey 2009.
  • Technical Supplement
    An explanation of the statistical methods employed by the Bureau in analysing the data from the NSW Health Patient Survey 2009 and used subsequently in the report and accompanying publications.

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