Welcome to the new BHI website. During its staged implementation, earlier reports not available on this site can be accessed on the old website.

New South Wales and the COVID-19 pandemic in 2020

This report provides insights into the impact of the COVID-19 pandemic on the NSW healthcare system during 2020. It examines patterns of activity and performance throughout the year, looking at measures including timeliness of care, patients’ experiences, and COVID-19 cases and testing numbers. The report focuses on emergency departments, elective surgery, admitted patients and ambulance services.

Released: 17 March 2021

Healthcare in Focus is BHI’s annual report to the Minister and NSW Parliament. Each issue explores an aspect of NSW public health system performance. Explore other reports in this series


Selected results

NSW

Report products

Main report

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Technical Supplement

Detailed information about the data, methods and technical terms used for reporting

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Healthcare system returns to pre-pandemic levels after COVID-19 shock

Read media release

Other reports in this series

Healthcare in Focus – New South Wales and the COVID-19 pandemic from 2020 to 2022

BHI’s latest Healthcare in Focus report provides insights into the impact of the COVID-19 pandemic on the public healthcare system in NSW from 2020 to 2022.

Released: 03 May 2023

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Healthcare in Focus – New South Wales and the COVID-19 pandemic in 2021

BHI’s latest Healthcare in Focus report provides insights into the impact of the COVID-19 pandemic on the NSW healthcare system during 2021.

Released: 16 March 2022

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Healthcare in Focus – People’s experiences of hospital care: Insights from five years of patient feedback

BHI’s latest Healthcare in Focus report examines the experiences of care of more than 200,000 people who visited emergency departments (EDs) or who were admitted to public hospitals over a five-year period. It provides insights on how patients’ experiences have changed over time.

Released: 22 July 2020

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