Welcome to the new BHI website. During its staged implementation, earlier reports not available on this site can be accessed on the old website.

Adult Admitted Patient Survey header image

Adult Admitted Patient Survey

This survey asks people who have been admitted to a NSW public hospital to share their experiences of care.

NSW-level results are presented in our Snapshot reports. Explore the data in depth – including for individual hospitals and local health districts (LHDs) – using the supplementary data tables and BHI Data Portal.


Selected results

Jan–Dec 2020 NSW

Report products

Results from the 2020 patient survey

The latest key findings, including variation between hospitals.

Released: 10 November 2021

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Supplementary data tables

Hospital-level results for all performance questions, as well as comparisons with the previous survey year’s results for comparable questions.

Download tables

Technical Supplement

Detailed information about the sampling methodology, data management and analysis related to the latest survey results.

Read supplement

In 2023, BHI introduced a new statistical approach to improve fairness and precision when flagging hospital performance as significantly higher (green) or significantly lower (red) than the NSW result in the Snapshot report and supplementary data tables. The report and supplementary data tables on this page use a previous methodology for identifying significant difference which is no longer in use.

When looking at performance over time, the focus should be on the changes in percentage results rather than whether those results are flagged as green or red, noting that year-on-year differences may not reflect clinically or statistically significant differences and that changes in a hospital’s patient mix may contribute to changes in results.

Explore data

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Data Portal

Find and compare detailed results showing activity and performance for the NSW healthcare system, including trends over time

Explore
Media release cover image

Patients more positive about experiences of hospital care during pandemic-affected 2020

Read media release

Questionnaire

Questionnaire cover

Sample questionnaire, 2020

Download questionnaire
Development report cover

Development report, 2020

Summarises changes to the latest survey and includes information about stakeholder consultation and engagement, and sampling methodology.

Read report
To see current questionnaires in the field, click here

Other results

Adults admitted to hospital – Results from the 2022 patient survey

These results reflect the experiences of 19,797 patients admitted to one of 87 NSW public hospitals in 2022.

Released: 6 September 2023

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Adults admitted to hospital – Results from the 2021 patient survey

These results reflect the experiences of 19,304 adults admitted to one of 87 NSW public hospitals in 2021.

Released: 9 November 2022

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Adults admitted to hospital – Results from the 2019 patient survey

These results reflect the experiences of almost 22,000 patients who were admitted to one of 75 NSW public hospitals in 2019.

Released: 21 October 2020

Find out more