Patient survey results

Emergency Department Patient Survey 2020–21

Released: 4 May 2022


The Emergency Department Patient Survey 2020–21 results reflect the experiences of almost 21,000 patients who attended one of 77 large emergency departments in NSW from July 2020 to June 2021. Results are available at hospital, local health district, hospital peer group and statewide levels.

A Snapshot report shows key NSW-level findings for 12 questions, including hospital variation. This report also highlights monthly trends in patients' ratings of care on selected measures, and compares patients' experiences in rural and urban EDs.

Find and compare results for hospitals, local health districts and NSW in the new, more user-friendly Bureau of Health Information Data Portal.
Page updated: 3 May 2022
Top