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Maternity Care Survey

This survey asked women who have given birth in a NSW public hospital to share their experiences of care.

See below for results in the main report and supplementary data tables, and explore earlier reports in the series.

The survey ran in 2015, 2017 and 2019.

Selected results

Jan–Dec 2019 NSW

OVERALL SATISFACTION AND OUTCOMES

Overall, antenatal care was ‘very good’

compared with previous survey

OVERALL SATISFACTION AND OUTCOMES

Overall, care during labour and birth was ‘very good’

compared with previous survey

COMPASSION, RESPECT AND KINDNESS

‘Always’ treated with respect and dignity during labour and birth

compared with previous survey

OVERALL SATISFACTION AND OUTCOMES

Overall, hospital care after baby was born was ‘very good’

compared with previous survey

Report products

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Results from the 2019 patient survey

The latest key findings, including variation between hospitals.

Released: 9 December 2020

Read report

Supplementary data tables

Hospital-level results for all performance questions, as well as comparisons with the previous survey year’s results for comparable questions.

Download tables

Technical Supplement

Detailed information about the sampling methodology, data management and analysis related to the latest survey results.

Read supplement

Explore data

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Hospital performance

See an overview of local hospital and district performance before exploring more detailed results in the Data Portal

Explore
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Data Portal

Find and compare detailed results showing activity and performance for the NSW healthcare system, including trends over time

Explore

Questionnaire

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Sample questionnaire, 2019

Download questionnaire
Development report cover

Development report, 2019

Summarises changes to the latest survey and includes information about stakeholder consultation and engagement, and sampling methodology.

Read report
To see current questionnaires in the field, click here

Other results

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Maternity Care – Results from the 2017 patient survey

These results reflect the experiences of almost 5,000 women who gave birth in one of 59 NSW public hospitals in 2017.

Released: 31 October 2018

Find out more
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Maternity Care – Results from the 2015 patient survey

These results reflect the experiences of more than 4,700 women who gave birth in a NSW public hospital in 2015.

Released: 1 March 2017

Find out more