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{"sheet":"_ref","index":0,"n_rows":3,"n_cols":2,"rows_kept":3,"cut":false,"hidden":true,"merged":[]}
["highlight state",0]
["selected row",5]
["selected column",3]

{"sheet":"Introduction","index":1,"n_rows":0,"n_cols":0,"rows_kept":0,"cut":false,"hidden":false,"merged":[]}

{"sheet":"Response rates","index":2,"n_rows":67,"n_cols":8,"rows_kept":67,"cut":false,"hidden":false,"merged":[[66,1,66,7],[67,1,67,7],[2,1,2,2]]}
[]
[]
[null,null,null,null,2023,null,2021]
[null,"Level","Name","LHD","Responses","Response rate","Responses ","Response rate "]
[null,"NSW","NSW","NSW",8280,0.4,8323,0.4]
[null,"LHD","Central Coast","CCLHD",507,0.45,337,0.45]
[null,"LHD","Far West","FWLHD",17,0.32,24,0.37]
[null,"LHD","Hunter New England","HNELHD",1060,0.44,1033,0.44]
[null,"LHD","Illawarra Shoalhaven","ISLHD",700,0.5,660,0.49]
[null,"LHD","Mid North Coast","MNCLHD",665,0.48,611,0.48]
[null,"LHD","Murrumbidgee","MLHD",48,0.32,74,0.43]
[null,"LHD","Nepean Blue Mountains","NBMLHD",302,0.43,289,0.45]
[null,"LHD","Northern NSW","NNSWLHD",582,0.4,609,0.38]
[null,"LHD","Northern Sydney","NSLHD",283,0.41,269,0.4]
[null,"LHD","South Eastern Sydney","SESLHD",697,0.36,720,0.34]
[null,"LHD","South Western Sydney","SWSLHD",613,0.32,647,0.34]
[null,"LHD","Southern NSW","SNSWLHD",248,0.48,324,0.5]
[null,"LHD","St Vincent's Health Network","SVHN",209,0.3,217,0.32]
[null,"LHD","Sydney","SYDLHD",457,0.33,500,0.36]
[null,"LHD","Western NSW","WNSWLHD",531,0.36,638,0.37]
[null,"LHD","Western Sydney","WSLHD",606,0.34,597,0.32]
[null,"Facility","Armidale","HNELHD",119,0.39,104,0.34]
[null,"Facility","Bankstown-Lidcombe","SWSLHD",129,0.26,181,0.28999999999999998]
[null,"Facility","Bathurst","WNSWLHD",96,0.4,148,0.41]
[null,"Facility","Blacktown","WSLHD",245,0.35,215,0.33]
[null,"Facility","Bourke Street","SNSWLHD",61,0.47,82,0.43]
[null,"Facility","Broken Hill","FWLHD",16,0.31,23,0.37]
[null,"Facility","Calvary Mater","HNELHD",320,0.46,308,0.49]
[null,"Facility","Campbelltown","SWSLHD",279,0.4,250,0.4]
[null,"Facility","Chris O'Brien Lifehouse","PRIVATE FACILITY",226,0.32,229,0.33]
[null,"Facility","Coffs Harbour","MNCLHD",333,0.48,266,0.43]
[null,"Facility","Concord","SYDLHD",239,0.34,260,0.38]
[null,"Facility","Dareton","FWLHD",1,0.5,1,0.5]
[null,"Facility","Dubbo","WNSWLHD",190,0.3,235,0.33]
[null,"Facility","Eurobodalla Community Health","SNSWLHD",106,0.48,156,0.54]
[null,"Facility","Gosford","CCLHD",303,0.44,215,0.46]
[null,"Facility","Grafton","NNSWLHD",63,0.42,99,0.39]
[null,"Facility","Griffith","MLHD",21,0.26,40,0.39]
[null,"Facility","John Hunter","HNELHD",75,0.42,71,0.31]
[null,"Facility","Lismore","NNSWLHD",299,0.43,235,0.4]
[null,"Facility","Liverpool","SWSLHD",205,0.28999999999999998,216,0.33]
[null,"Facility","Maitland","HNELHD",69,0.52,"",""]
[null,"Facility","Manning","HNELHD",223,0.45,243,0.48]
[null,"Facility","Nepean","NBMLHD",302,0.43,289,0.45]
[null,"Facility","Orange","WNSWLHD",245,0.4,255,0.41]
[null,"Facility","Port Macquarie","MNCLHD",332,0.48,345,0.53]
[null,"Facility","Prince of Wales","SESLHD",242,0.35,219,0.36]
[null,"Facility","Riverina Cancer Care","PRIVATE FACILITY",201,0.42,235,0.47]
[null,"Facility","Royal Hospital for Women","SESLHD",52,0.25,111,0.24]
[null,"Facility","Royal North Shore","NSLHD",283,0.41,269,0.4]
[null,"Facility","Royal Prince Alfred","SYDLHD",218,0.31,240,0.35]
[null,"Facility","Shoalhaven","ISLHD",368,0.53,344,0.52]
[null,"Facility","South East Regional","SNSWLHD",81,0.5,86,0.52]
[null,"Facility","St George","SESLHD",275,0.4,263,0.4]
[null,"Facility","St Vincent's","SVHN",209,0.3,217,0.32]
[null,"Facility","Sutherland","SESLHD",128,0.4,127,0.35]
[null,"Facility","Sydney Adventist","PRIVATE FACILITY",328,0.49,310,0.46]
[null,"Facility","Tamworth","HNELHD",254,0.42,307,0.45]
[null,"Facility","The Tweed","NNSWLHD",220,0.36,275,0.36]
[null,"Facility","Westmead","WSLHD",241,0.35,248,0.38]
[null,"Facility","Westmead Breast Cancer Institute","WSLHD",120,0.31,134,0.24]
[null,"Facility","Wollongong","ISLHD",332,0.48,316,0.47]
[null,"Facility","Wyong","CCLHD",204,0.46,122,0.44]
[null,"Facility","Young","MLHD",27,0.39,34,0.48]
[]
[null,"Notes:"]
[null,"Facilities with fewer than 30 respondents do not have sufficient volumes for public reporting and their data are not presented in these data tables. However, data from these facilities do contribute to LHD and NSW results. Further, the three private facilities are not included in the LHD results but are part of the NSW total. "]

{"sheet":"Respondent characteristics 2023","index":3,"n_rows":67,"n_cols":40,"rows_kept":67,"cut":false,"hidden":false,"merged":[[62,1,62,36],[63,1,63,39],[3,16,3,20],[3,21,3,22],[3,23,3,24],[3,25,3,26],[3,28,3,39],[3,1,3,2],[3,3,3,6],[3,7,3,11],[3,12,3,13],[3,14,3,15],[64,1,64,39],[65,1,65,39],[66,1,66,39],[67,1,67,39],[68,1,68,39],[69,1,69,39],[70,1,70,39],[71,1,71,39],[72,1,72,39],[73,1,73,39],[74,1,74,39],[75,1,75,39],[76,1,76,39],[77,1,77,39],[78,1,78,39],[79,1,79,39],[80,1,80,39],[81,1,81,39],[82,1,82,39],[88,1,88,39],[89,1,89,39],[90,1,90,39],[91,1,91,39],[83,1,83,39],[84,1,84,39],[85,1,85,39],[86,1,86,39],[87,1,87,39]]}
[]
[]
[]
[null,null,null,"Age",null,null,null,"Gender",null,null,null,null,"Aboriginality",null,"Language",null,"Education level",null,null,null,null,"Quintile of disadvantage",null,"Rurality",null,"Survey mode",null,"Treatment","Cancer type (of those who had cancer)"]
[null,"Level","Name","18-34","35-54","55-74","75+","Woman or female","Man or male","Non-binary","Prefer to use a different term","Prefer not to answer","Aboriginal","Non Aboriginal","English","Other language","Less than Year 12 or equivalent","Completed Year 12 or equivalent","Trade or technical certificate or diploma","University degree","Post graduate/higher degree","Quintile 1: Most disadvantaged","Quintile 5: Least disadvantaged","Urban","Rural","Mail","Online","Attended clinic because have or have had cancer","Prostate","Breast","Bowel ","Lung","Skin","Upper gastrointestinal","Gynaecological","Brain or spinal column","Head and neck","Blood","Other","The type of cancer is not known yet"]
[null,"NSW","NSW",2,9,50,39,50,49,0,0,0,1,97,84,15,34,13,27,15,9,16,20,71,29,69,31,82,14,20,6,8,7,5,5,2,4,22,5,1]
[null,"LHD","Central Coast",1,6,44,49,50,48,0,0,0,1,97,96,2,40,10,31,9,6,14,5,99,1,75,25,87,14,18,7,11,7,6,5,2,5,22,5,0]
[null,"LHD","Hunter New England",1,8,48,43,46,53,0,0,0,2,95,97,2,45,11,29,9,3,20,0,51,49,72,28,87,17,18,6,7,10,4,5,2,5,20,6,1]
[null,"LHD","Illawarra Shoalhaven",0,7,51,43,48,51,0,0,0,1,97,94,5,37,9,32,12,8,17,3,53,47,74,26,84,16,20,8,7,8,5,4,2,2,22,5,0]
[null,"LHD","Mid North Coast",0,5,47,47,40,57,0,0,0,2,94,96,1,35,12,32,11,6,31,0,0,100,75,25,87,25,17,6,9,10,2,2,1,5,19,3,0]
[null,"LHD","Murrumbidgee",5,14,43,38,67,33,0,0,0,5,90,97,0,44,15,26,9,8,13,0,0,100,70,30,96,2,44,7,8,7,11,6,3,0,5,6,0]
[null,"LHD","Nepean Blue Mountains",3,8,51,38,53,46,0,0,0,1,98,89,10,36,13,29,10,11,12,25,91,9,71,29,87,12,24,4,8,8,5,3,2,4,24,6,0]
[null,"LHD","Northern NSW",1,7,50,42,47,52,0,0,0,1,95,97,2,39,14,31,8,6,27,0,28,72,77,23,76,13,15,6,9,7,3,4,2,4,31,5,1]
[null,"LHD","Northern Sydney",3,9,48,40,50,49,0,0,0,0,99,82,17,16,11,28,25,19,1,76,96,4,56,44,80,12,17,3,8,3,4,6,5,10,27,4,0]
[null,"LHD","South Eastern Sydney",2,10,47,41,52,46,0,0,0,1,97,75,23,28,14,28,17,10,3,43,97,2,68,32,83,15,21,6,9,5,6,10,2,4,15,6,0]
[null,"LHD","South Western Sydney",2,10,56,32,51,48,0,0,0,1,96,65,34,39,15,24,13,5,28,5,89,11,69,31,75,12,20,8,9,5,6,3,2,4,23,5,2]
[null,"LHD","Southern NSW",0,5,48,46,46,53,0,0,0,2,96,98,1,36,10,35,10,7,4,0,0,100,77,23,87,13,17,12,10,5,4,3,2,0,28,5,0]
[null,"LHD","St Vincent's Health Network",3,9,48,40,45,53,0,0,2,0,99,92,7,14,15,25,24,20,3,50,83,17,59,41,79,17,22,6,6,4,3,0,2,4,31,4,1]
[null,"LHD","Sydney",2,13,49,36,51,49,0,0,0,0,98,71,27,22,15,24,21,17,11,40,98,2,63,37,66,4,6,7,4,1,7,1,1,0,67,3,0]
[null,"LHD","Western NSW",1,7,52,40,46,52,0,0,0,3,94,97,1,40,12,29,10,7,22,0,0,100,76,24,83,18,20,7,6,6,9,4,1,1,23,5,0]
[null,"LHD","Western Sydney",2,10,53,35,53,45,0,0,0,2,97,74,25,32,14,25,17,9,17,25,97,3,66,34,83,12,30,5,7,10,4,8,2,3,15,4,0]
[null,"Facility","Armidale",2,5,49,45,54,44,0,0,0,2,93,97,1,34,8,35,12,8,16,0,0,100,85,15,84,18,41,5,5,2,7,1,0,0,15,7,0]
[null,"Facility","Bankstown-Lidcombe",1,11,50,38,57,39,0,0,0,0,96,50,47,37,24,22,9,5,57,5,100,0,74,26,78,4,36,16,12,1,5,1,1,1,17,5,1]
[null,"Facility","Bathurst",3,8,51,38,55,45,0,0,0,0,98,99,1,28,10,34,13,15,20,0,1,99,75,25,86,17,22,4,4,5,8,9,0,0,26,6,0]
[null,"Facility","Blacktown",1,12,54,33,53,46,0,0,0,1,96,69,30,38,16,24,12,8,14,20,98,2,66,34,78,11,30,6,14,3,5,6,1,2,16,5,0]
[null,"Facility","Bourke Street",0,10,48,43,52,48,0,0,0,3,97,98,2,43,15,25,11,5,0,0,0,100,74,26,87,14,27,22,6,2,8,0,0,0,14,6,0]
[null,"Facility","Calvary Mater",1,9,48,42,43,56,0,0,0,2,95,98,2,47,11,29,9,3,8,0,77,23,69,31,87,16,14,4,7,12,3,4,1,7,25,6,1]
[null,"Facility","Campbelltown",0,8,53,38,51,47,0,0,0,1,97,90,9,39,12,33,11,3,7,11,76,24,71,29,92,17,29,7,8,11,11,2,3,3,4,4,0]
[null,"Facility","Chris O'Brien Lifehouse‡",2,16,54,28,62,38,0,0,0,0,99,76,24,23,12,19,26,20,13,35,95,5,62,38,88,12,21,5,11,5,6,14,3,8,2,11,1]
[null,"Facility","Coffs Harbour",1,6,47,46,41,57,0,0,0,2,94,96,1,36,12,31,11,7,24,0,1,99,76,24,83,25,17,6,7,10,4,1,1,3,23,2,1]
[null,"Facility","Concord",2,13,48,36,52,47,0,0,0,0,98,68,29,27,12,26,22,13,14,35,99,1,64,36,70,3,10,13,6,0,12,1,1,0,51,3,0]
[null,"Facility","Dubbo",1,8,47,45,45,52,0,0,0,5,92,96,2,43,14,26,8,4,28,0,0,100,79,21,76,9,18,11,6,5,12,3,1,2,28,5,0]
[null,"Facility","Eurobodalla Community Health",0,5,51,44,45,53,0,0,0,2,96,98,0,35,8,37,8,9,0,0,0,100,79,21,85,10,18,10,11,4,4,5,2,0,30,6,0]
[null,"Facility","Gosford",1,7,45,47,50,48,0,0,0,1,96,97,1,39,11,31,9,7,7,7,99,1,75,25,87,15,19,6,10,6,5,5,2,6,21,5,0]
[null,"Facility","Grafton",2,8,44,46,51,48,0,0,0,2,97,97,3,48,10,33,3,6,73,0,0,100,81,19,68,3,18,3,8,16,0,3,3,0,39,8,0]
[null,"Facility","John Hunter",1,19,43,37,49,47,0,3,0,1,95,95,4,35,12,32,12,5,13,1,65,35,71,29,92,9,0,2,0,0,6,34,19,0,0,28,2]
[null,"Facility","Lismore",1,7,56,36,41,58,0,0,0,1,97,99,1,36,12,32,13,6,28,0,0,100,77,23,78,20,14,6,9,6,3,5,2,7,25,3,0]
[null,"Facility","Liverpool",2,11,59,28,49,49,0,0,0,1,96,57,41,40,15,21,15,5,32,2,93,7,68,32,68,11,13,8,10,3,2,4,2,5,35,5,2]
[null,"Facility","Maitland",0,9,46,45,48,51,0,0,0,1,97,96,3,54,7,29,7,1,33,0,64,36,72,28,96,14,23,21,12,5,11,4,5,2,0,2,2]
[null,"Facility","Manning",1,4,43,52,54,44,0,0,0,4,94,98,1,49,12,27,7,2,96,0,1,99,77,23,91,13,29,10,8,7,8,2,1,2,16,3,1]
[null,"Facility","Nepean",3,8,51,38,53,46,0,0,0,1,98,89,10,36,13,29,10,11,12,25,91,9,71,29,87,12,24,4,8,8,5,3,2,4,24,6,0]
[null,"Facility","Orange",1,7,57,36,44,55,0,0,0,2,95,98,1,41,10,29,11,7,16,0,0,100,72,28,88,26,21,5,7,7,6,2,1,1,18,4,0]
[null,"Facility","Port Macquarie",0,4,47,49,40,57,0,1,0,2,94,97,1,35,12,33,11,6,38,0,0,100,75,25,91,24,18,6,10,9,1,2,1,7,16,4,0]
[null,"Facility","Prince of Wales",1,9,47,43,46,53,0,0,0,1,98,72,27,24,18,26,18,12,2,37,98,2,69,31,79,19,18,6,9,5,8,4,2,5,15,8,1]
[null,"Facility","Riverina Cancer Care‡",1,7,48,44,46,53,0,0,0,0,97,98,1,52,12,21,8,5,12,1,0,99,81,19,96,20,20,7,9,6,5,4,1,3,20,6,0]
[null,"Facility","Royal Hospital for Women",13,25,38,23,96,0,2,0,0,2,98,83,17,37,6,27,13,15,4,33,87,13,54,46,67,0,0,0,0,0,0,97,0,0,0,3,0]
[null,"Facility","Royal North Shore",3,9,48,40,50,49,0,0,0,0,99,82,17,16,11,28,25,19,1,76,96,4,56,44,80,12,17,3,8,3,4,6,5,10,27,4,0]
[null,"Facility","Royal Prince Alfred",3,12,50,35,49,51,0,0,0,0,98,74,25,17,18,22,21,21,8,46,96,3,61,39,61,4,2,0,2,2,1,0,0,0,86,3,1]
[null,"Facility","Shoalhaven",0,3,53,44,47,51,0,1,0,2,96,97,2,37,9,35,10,8,20,1,1,99,77,23,85,17,20,8,10,7,3,5,1,3,17,8,1]
[null,"Facility","South East Regional",0,2,46,52,41,57,0,0,1,1,95,98,1,32,10,40,10,6,14,0,0,100,77,23,90,15,9,8,11,8,2,3,3,2,35,3,2]
[null,"Facility","St George",0,10,49,40,49,48,0,1,0,1,97,72,25,33,11,29,18,7,5,39,98,2,69,31,93,16,26,6,10,4,4,7,3,4,15,5,0]
[null,"Facility","St Vincent's",3,9,48,40,45,53,0,0,2,0,99,92,7,14,15,25,24,20,3,50,83,17,59,41,79,17,22,6,6,4,3,0,2,4,31,4,1]
[null,"Facility","Sutherland",2,9,41,48,59,40,0,0,0,1,98,93,5,29,13,34,13,12,0,84,100,0,65,35,80,4,26,7,10,9,10,4,1,1,24,4,0]
[null,"Facility","Sydney Adventist‡",1,8,41,50,50,50,0,0,0,0,98,89,10,19,11,27,23,19,1,78,96,4,66,34,94,18,27,6,4,5,5,3,1,1,24,5,1]
[null,"Facility","Tamworth",0,4,54,42,46,52,0,0,0,3,93,97,0,41,12,28,10,5,16,0,0,100,74,26,85,25,22,8,7,9,2,5,2,3,13,5,1]
[null,"Facility","The Tweed",1,6,44,49,54,44,0,0,0,0,93,94,2,40,18,29,4,5,13,1,71,29,78,22,74,6,15,9,10,6,4,4,1,1,38,6,1]
[null,"Facility","Westmead",2,8,52,37,47,51,0,0,0,2,96,77,22,32,13,25,18,9,19,27,96,4,66,34,85,14,19,5,5,14,4,10,2,4,17,5,1]
[null,"Facility","Westmead Breast Cancer Institute",2,18,58,23,98,2,0,0,0,1,99,65,35,22,18,25,25,10,10,22,97,3,67,33,89,0,99,0,0,0,0,0,1,0,0,0,0]
[null,"Facility","Wollongong",1,9,49,42,49,51,0,0,0,0,98,92,7,37,10,31,14,8,15,5,85,15,71,29,84,15,20,8,4,9,6,3,2,2,25,4,0]
[null,"Facility","Wyong",1,4,41,53,51,47,0,0,0,1,97,94,3,45,10,29,7,4,35,0,100,0,75,25,85,8,16,8,15,8,9,5,3,1,23,4,1]
[]
[null,"‡ Private facility."]
[null,"Notes:"]
[null,"Results for respondent characteristics are weighted."]
[null,"Results for respondent characteristics may not add up to 100% due to rounding and missing responses. "]
[null,"Respondent characteristics were obtained from both survey questionnaire and administrative data. For age, missing values were filled in using administrative data. Missing data for other patient characteristics were included as a \nseparate category but not reported in this table."]
[null,"See the technical supplement to the Outpatient Cancer Clinics Survey 2023 for more information on the representativeness of the survey cohort of the eligible population."]

{"sheet":"Summary 2023","index":4,"n_rows":67,"n_cols":65,"rows_kept":67,"cut":false,"hidden":false,"merged":[[4,64,5,64],[4,63,5,63],[57,1,58,2],[64,1,64,3],[65,1,65,3],[62,1,62,3],[66,1,66,3],[2,5,2,19],[2,23,2,61],[3,5,3,19],[58,21,58,22],[59,21,59,22],[63,1,63,3]]}
[]
[]
[null,null,null,null,null,"Local health districts",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Facilities"]
[null,null,null,null,null,"Standardised comparisons have not been made at LHD level and therefore LHD results are not flagged as significantly higher or lower than the NSW result."]
[null,null,null,null,"NSW   ","Central Coast   ","Hunter New England   ","Illawarra Shoalhaven   ","Mid North Coast   ","  Murrumbidgee†","Nepean Blue Mountains   ","Northern NSW   ","Northern Sydney   ","South Eastern Sydney   ","South Western Sydney   ","Southern NSW   ","St Vincent's Health Network   ","Sydney   ","Western NSW   ","Western Sydney   ",null,"Minimum hospital result","Maximum hospital result","Armidale   ","Bankstown-Lidcombe   ","Bathurst   ","Blacktown   ","Bourke Street   ","Calvary Mater   ","Campbelltown   ","  Chris O'Brien Lifehouse ‡","Coffs Harbour   ","Concord   ","Dubbo   ","Eurobodalla Community Health   ","Gosford   ","Grafton   ","John Hunter   ","Lismore   ","Liverpool   ","Maitland   ","Manning   ","Nepean   ","Orange   ","Port Macquarie   ","Prince of Wales   ","  Riverina Cancer Care ‡","Royal Hospital for Women   ","Royal North Shore   ","Royal Prince Alfred   ","Shoalhaven   ","South East Regional   ","St George   ","St Vincent's   ","Sutherland   ","  Sydney Adventist  ‡","Tamworth   ","The Tweed   ","Westmead   ","Westmead Breast Cancer Institute   ","Wollongong   ","Wyong   ",null,"Count (facilities)","Count (facilities)"]
[null,"Question","Response",null,8280,507,1060,700,665,48,302,582,283,697,613,248,209,457,531,606,null,null,null,119,129,96,245,61,320,279,226,333,239,190,106,303,63,75,299,205,69,223,302,245,332,242,201,52,283,218,368,81,275,209,128,328,254,220,241,120,332,204]
[null,"Overall satisfaction and outcomes"]
[null,"Overall, how would you rate the care you received from the clinic?","Very good",null,86,88,91,88,88,"85*",85,90,86,87,78,88,91,84,88,81,null,73,95,87,79,91,83,89,93,89,88,85,81,84,91,88,88,83,95,73,94,88,85,91,91,87,88,92,86,86,91,84,85,91,90,92,86,85,81,74,87,88,null,1,2]
[null,"Overall, how would you rate the health professionals who treated you?","Very good",null,87,89,90,89,88,90,86,88,88,88,81,89,92,86,89,83,null,75,93,86,78,87,84,88,92,86,91,87,85,88,93,90,89,86,92,80,88,89,86,90,89,87,89,90,88,88,91,84,89,92,89,92,87,81,84,75,88,86,null,1,1]
[null,"If asked about your clinic experience by friends and family, how would you respond?","Would speak highly",null,92,95,95,93,93,96,93,93,92,92,85,93,97,91,95,88,null,83,98,94,86,97,92,93,96,93,95,91,91,93,96,95,93,89,96,83,94,94,93,98,94,92,92,98,92,91,96,87,92,97,94,95,93,88,87,85,91,94,null,1,3]
[null,"During your appointment or soon afterwards, did you experience any of the following complications or problems?","Experienced complication or problem",null,14,18,12,16,13,"21*",16,13,13,15,17,11,11,10,10,15,null,7,21,14,12,9,15,13,12,14,16,12,12,8,9,19,13,21,11,19,19,13,16,13,14,16,17,10,13,7,13,11,15,11,18,16,11,16,15,18,18,14]
[null,"Was the impact of this complication or problem...? [if patient experienced complication or problem during their appointment or soon afterwards]","Very serious",null,12,6,6,10,16,null,9,15,"9*",14,"14*",null,null,9,11,12,null,3,22,null,null,null,"11*",null,3,"16*","22*",8,null,null,null,5,null,null,"12*","14*",null,null,9,"10*","22*","14*","21*",null,"9*",null,11,null,"13*",null,null,10,null,"15*","11*",null,10]
[null,"In the past three months, have you gone to an emergency department because of complications related to the care you received?","Yes",null,5,5,4,5,4,5,8,6,6,7,5,3,8,6,4,5,null,2,14,2,4,7,6,5,5,5,6,3,9,4,2,5,8,3,3,5,14,5,8,4,6,8,7,8,6,3,5,4,7,8,8,6,2,9,5,4,5,4]
[null,"Compassion, respect and kindness"]
[null,"Were you treated with respect and dignity during your appointment?","Yes, always",null,97,98,99,97,97,97,97,98,96,98,95,98,99,98,97,96,null,92,100,99,94,96,98,98,100,98,99,96,98,95,98,98,97,95,99,94,"100*",99,97,98,98,99,97,"100*",96,98,98,98,97,99,98,98,98,97,96,92,97,96,null,0,0]
[null,"Were the reception staff polite and courteous?","Yes, definitely",null,94,97,98,97,97,98,96,97,94,93,88,100,94,92,97,87,null,83,100,97,92,98,90,"100*",98,97,95,96,93,94,"100*",96,97,97,99,84,"100*",98,96,100,98,89,93,91,94,91,98,99,96,94,98,98,97,96,87,83,97,98,null,3,3]
[null,"Were the health professionals kind and caring towards you?","Yes, always",null,96,96,98,97,95,97,96,97,95,95,92,97,96,95,97,95,null,91,100,99,91,99,97,97,99,94,96,93,96,95,99,95,98,93,99,92,94,96,96,98,96,95,96,98,95,95,95,95,92,96,"100*",98,97,94,95,93,98,96,null,0,1]
[null,"Did a health professional discuss your worries or fears with you?","Yes, completely",null,66,61,67,67,65,null,73,65,"55*",72,65,"73*","63*",70,71,63,null,48,82,null,"59*",null,"68*",null,"67*","62*","67*",65,"74*","70*","82*","63*",null,null,78,"67*",null,"69*",73,"72*","65*","70*","63*",null,"55*","64*",77,null,"74*","63*","69*","67*","61*","48*","61*","61*",62,"53*",null,0,0]
[null,"Were your cultural or religious beliefs respected by the clinic staff?","Yes, always",null,92,91,95,91,93,null,95,94,88,97,88,96,95,92,95,90,null,82,100,"91*",82,null,96,null,95,86,96,90,88,90,null,92,null,null,99,89,null,95,95,"100*",96,96,93,null,88,97,92,null,97,95,95,98,97,89,88,89,90,87,null,0,1]
[null,"Treated unfairly","Not treated unfairly",null,99,98,99,98,99,97,99,98,100,99,97,100,99,98,99,98,null,96,100,99,96,"100*",98,"100*",99,98,99,99,97,98,"100*",98,97,99,100,96,99,99,99,99,99,98,98,"100*",100,100,99,"100*",99,99,99,100,99,97,98,97,98,96,null,0,0]
[null,"Trust and confidence"]
[null,"Did you have confidence and trust in the health professionals?","Yes, definitely",null,89,89,92,89,89,91,89,90,92,90,85,88,93,90,90,86,null,79,96,93,79,88,86,86,94,89,91,89,88,90,91,90,85,85,96,84,93,90,89,92,90,89,90,92,92,91,92,86,89,93,91,92,88,84,88,80,88,88,null,1,1]
[null,"Involvement in decision-making"]
[null,"Were you involved, as much as you wanted to be, in decisions about your care and treatment?","Yes, definitely",null,81,79,85,82,82,"82*",79,83,81,78,78,83,84,78,85,79,null,72,89,84,79,84,82,"83*",86,85,84,83,79,84,84,80,89,82,86,75,88,84,79,85,82,73,86,"81*",81,77,87,82,83,84,78,84,80,78,79,72,78,78,null,0,0]
[null,"When making decisions about your treatment, did a health professional at the clinic inform you about different treatment options?","Yes, always",null,77,74,78,78,76,"77*",81,77,76,75,75,82,83,76,79,76,null,63,86,80,73,"73*",71,"85*",79,77,81,72,74,79,83,75,"79*","63*",80,74,"84*",79,81,80,80,74,76,"86*",76,78,83,"78*",76,83,75,78,73,73,79,70,74,70,null,0,0]
[null,"Did a health professional at the clinic tell you about the risks and benefits of the treatment options?","Yes, always",null,82,74,84,83,82,"90*",85,75,79,82,80,83,82,83,84,81,null,71,90,82,74,"81*",81,"84*",86,87,85,77,83,84,86,74,"78*","72*",79,79,90,84,85,84,87,82,83,"86*",79,83,88,"77*",82,82,79,85,80,71,82,78,81,73,null,2,0]
[null,"Do you have a written care plan for your current or ongoing care?","Yes",null,41,48,43,40,44,"28*",39,41,38,37,42,32,43,33,45,42,null,24,59,"40*","39*","47*",45,"34*",48,38,33,38,36,30,"24*",46,"44*","52*",42,44,"59*",35,39,56,49,35,35,null,38,30,41,"41*",37,43,"38*",53,31,40,40,"45*",40,53,null,1,3]
[null,"Were you asked about your preferences for care and treatment when developing this plan?","Yes",null,85,75,84,83,83,null,"78*",87,87,82,90,"89*","78*",92,90,84,null,71,95,null,null,null,"81*",null,84,82,"92*","82*","86*","91*",null,"71*",null,null,84,94,null,91,"78*",90,83,"73*","86*",null,87,null,86,null,95,"78*",null,82,"85*",92,"84*","88*",81,84,null,0,0]
[null,"At your January appointment, did the health professionals review your care plan with you?","Yes",null,88,77,85,91,83,null,89,78,87,90,92,"78*","80*",91,93,92,null,76,97,null,null,null,95,null,84,91,97,87,90,null,null,78,null,null,"79*",94,null,"90*",89,92,81,"89*","87*",null,87,null,88,null,93,"80*",null,88,"83*","78*",90,null,92,"76*",null,0,0]
[null,"Timely and coordinated care"]
[null,"How well organised was the care you received from the clinic?","Very well organised",null,84,86,90,85,88,"84*",84,84,83,85,77,86,87,81,89,77,null,68,94,90,80,87,82,87,93,85,88,87,77,88,84,86,"82*",81,92,74,94,88,84,90,88,87,86,"82*",83,84,89,89,83,87,86,93,81,74,77,68,83,86,null,4,4]
[null,"How would you rate how well the health professionals worked together?","Very good",null,78,82,83,80,79,"82*",78,81,77,79,71,82,82,75,80,74,null,67,90,84,68,80,74,88,86,79,81,76,73,79,81,81,"81*",83,88,69,"77*",78,78,80,81,77,78,90,77,77,82,78,77,82,83,88,73,72,75,67,78,85,null,0,2]
[null,"How long after the scheduled appointment time did your appointment actually start?","Within 30 mins",null,85,85,91,93,92,94,80,87,87,81,81,91,89,81,89,78,null,56,98,93,90,94,89,98,92,90,87,94,85,85,89,84,"84*",93,94,76,92,88,80,90,91,82,88,"79*",87,77,94,89,81,89,83,94,86,78,76,56,92,87,null,5,8]
[null,"Were you told how long you had to wait?","Yes",null,27,20,28,27,32,null,38,22,24,33,27,34,31,22,38,23,null,13,53,"35*","29*","50*",28,null,26,31,24,27,26,33,"29*",19,"37*","22*",28,25,"53*",20,38,38,37,28,26,"21*",24,19,27,"35*",40,31,35,37,31,13,19,"32*",27,24,null,2,5]
[null,"During this appointment, did the health professionals know enough about your medical history?","Yes, definitely",null,82,82,83,82,77,91,82,79,76,83,82,83,83,85,79,83,null,63,89,82,81,85,83,"83*",87,81,84,77,87,79,82,83,"83*","63*",82,83,"81*",80,82,77,77,82,79,"76*",76,83,84,83,84,83,89,89,74,74,84,73,80,79,null,2,1]
[null,"Effective communication"]
[null,"Did the health professionals explain things in a way you could understand?","Yes, always",null,91,91,92,89,90,92,90,92,92,89,90,93,94,93,90,90,null,85,96,96,87,87,90,93,94,91,92,90,93,89,94,92,93,90,94,90,96,89,90,92,90,86,91,92,92,94,89,91,92,94,90,91,85,88,90,87,89,89,null,1,0]
[null,"Did you have enough time to discuss your health issues with the health professionals you saw?","Yes, definitely",null,88,89,89,88,85,"86*",91,88,85,87,88,91,86,86,88,87,null,79,94,90,85,82,88,92,91,91,86,86,86,88,92,90,92,80,92,87,91,89,91,90,85,87,88,94,85,86,92,88,86,86,88,92,84,82,87,79,85,86,null,1,0]
[null,"Did a health professional at the clinic explain what would be done during your treatment in a way you could understand?","Yes, completely",null,89,87,92,93,90,null,90,90,94,89,83,92,91,88,91,87,null,81,97,95,"82*",95,93,null,93,90,91,92,87,87,"88*",87,94,91,91,81,97,90,90,92,88,87,88,null,94,90,93,"92*",88,91,89,87,85,86,85,null,92,87,null,0,0]
[null,"Did a health professional at the clinic explain the next steps of your care and treatment in a way you could understand?","Yes, completely",null,83,78,85,83,79,"79*",83,81,81,82,83,84,86,84,83,84,null,76,91,85,83,85,87,88,87,83,85,77,85,81,86,78,"79*",84,85,83,91,82,83,85,80,81,86,88,81,83,85,77,85,86,76,85,79,77,83,79,82,78,null,1,0]
[null,"Did a health professional at the clinic tell you about possible side effects of your treatment?","Yes, completely",null,75,65,80,81,71,null,69,67,73,77,76,80,"70*",66,83,77,null,58,94,"80*","85*","84*",76,null,81,82,73,71,"67*",87,"81*",68,"80*","78*",68,"72*",94,78,69,80,71,75,80,null,73,"66*",81,"76*",78,"70*","80*",74,77,"61*","78*",null,82,58,null,1,0]
[null,"Were you given enough information about how to manage the side effects of your treatment?","Yes, completely",null,73,72,78,76,71,null,65,65,74,75,78,77,"67*",66,82,76,null,56,100,"83*","81*","81*",75,null,79,83,"67*",71,"63*",85,"80*",76,"74*","80*",69,"75*","100*",74,65,80,70,73,75,null,74,"71*",79,"68*",77,"67*","77*",72,67,"56*","77*",null,75,65,null,0,0]
[null,"In your opinion, were the health professionals open with you about this complication or problem? [if patient experienced complication or problem during their appointment or soon afterwards]","Yes, completely",null,65,"65*",75,67,"59*",null,"64*","60*","80*","70*","52*",null,null,"68*","53*","62*",null,47,80,null,null,null,"65*",null,"78*","68*","71*","56*",null,null,null,"68*",null,null,null,"47*",null,null,"64*",null,"63*","64*","72*",null,"80*",null,"68*",null,"75*",null,null,"65*",null,null,"61*",null,"66*",null,null,0,0]
[null,"Did a health professional at the clinic tell you about side effects of this medication to watch for? [if patient was given or prescribed new medication to take at home]","Yes, completely",null,72,62,78,75,70,null,"66*",77,"63*",78,76,"65*","58*","63*",79,71,null,53,82,null,"77*",null,"77*",null,"77*","74*","75*","74*","58*","76*",null,"64*",null,null,"75*","76*",null,"72*","66*","79*","66*","77*","68*",null,"63*","71*",79,null,76,"58*",null,"72*","81*","82*","69*",null,"72*","53*",null,0,0]
[null,"Did a health professional at the clinic explain the purpose of this medication in a way you could understand? [if patient was given or prescribed new medication to take at home]","Yes, completely",null,88,86,90,90,89,null,89,98,"88*",87,87,"85*",92,81,89,85,null,77,100,null,"77*",null,88,null,90,89,91,86,"77*","79*",null,87,null,null,98,"87*",null,89,89,95,92,91,"83*",null,"88*","88*",92,null,81,92,null,93,"89*","100*","83*",null,89,"82*",null,0,1]
[null,"Clear information"]
[null,"Did you ever receive conflicting information about your condition or treatment from the health professionals?","No",null,90,89,94,92,90,"88*",92,91,92,90,86,95,92,91,92,90,null,82,97,94,82,95,89,97,95,92,85,90,88,90,95,88,92,88,93,84,87,93,92,93,91,89,93,92,92,94,93,94,90,92,91,95,91,87,91,88,91,93,null,1,2]
[null,"Were you told who to contact if you were worried about your condition or treatment after your appointment?","Yes",null,83,84,84,85,87,"84*",85,81,83,84,82,82,77,79,82,81,null,73,92,87,84,87,85,90,84,92,81,82,84,74,76,86,88,90,83,78,91,84,85,89,91,83,85,"84*",83,73,85,84,86,77,79,87,78,78,79,79,85,79,null,0,1]
[null,"Did a health professional at the clinic give your family or someone close to you enough information to help care for you at home?","Yes, completely",null,68,61,72,68,68,"63*",70,67,66,66,69,73,"68*",68,74,69,null,55,88,"79*","67*","71*",69,null,73,71,62,68,64,76,"88*",63,null,"57*",75,68,"87*",69,70,74,68,66,70,null,66,"74*",73,"64*",63,"68*","60*",73,65,"58*",69,"65*",65,"55*",null,0,0]
[null,"Did a staff member at this clinic ask you if you smoked/used tobacco?","Yes",null,53,50,54,59,57,"52*",55,51,47,57,54,49,50,43,58,52,null,37,79,"43*",64,"49*",54,"60*",54,60,53,53,49,58,"40*",52,"52*","67*",51,51,"79*",58,55,60,62,60,55,"68*",47,37,56,"52*",55,50,44,44,48,50,50,"65*",61,44,null,0,0]
[null,"Safe, comfortable environment"]
[null,"How comfortable was the waiting area?","Very comfortable",null,48,54,55,46,49,"60*",39,44,42,49,35,54,53,51,58,43,null,16,73,50,29,"61*",48,"68*",55,29,66,55,53,73,44,59,"64*","45*",61,39,"65*",58,39,42,44,50,59,"46*",42,48,56,"58*",58,53,19,59,52,16,42,39,40,40,null,6,7]
[null,"How comfortable was the treatment area?","Very comfortable",null,60,68,64,58,62,"67*",61,60,53,62,53,69,59,55,70,50,null,40,82,69,50,74,57,"67*",63,55,65,62,61,76,68,67,"82*","57*",70,53,"78*",68,61,63,63,65,69,"62*",53,50,65,"72*",62,59,52,77,60,40,49,40,54,69,null,3,4]
[null,"How clean was the treatment area?","Very clean",null,88,93,95,92,94,"88*",90,91,87,88,80,96,89,80,94,83,null,74,99,95,80,93,85,89,95,92,89,96,82,97,98,94,95,85,98,74,99,94,90,92,92,90,97,"82*",87,78,96,99,87,89,87,97,93,82,83,74,91,91,null,4,5]
[null,"Were you given enough privacy when being examined or treated?","Yes, always",null,96,95,97,96,98,91,96,96,95,97,94,96,98,96,96,96,null,86,99,95,94,95,98,86,98,97,98,98,95,95,99,95,97,96,97,93,97,97,96,98,97,98,97,98,95,98,97,99,96,98,94,98,97,95,96,94,96,95,null,1,0]
[null,"Were you given enough privacy when discussing your condition or treatment?","Yes, always",null,95,95,97,96,95,"89*",96,94,95,95,94,95,97,95,95,95,null,88,100,96,95,92,96,88,98,97,98,95,91,94,96,95,93,97,93,93,"100*",95,96,96,95,97,94,94,95,98,97,99,94,97,91,94,96,94,94,93,96,93,null,0,1]
[null,"Issues with parking","Didn't have issues with parking",null,55,70,58,63,63,"63*",53,45,69,53,38,81,"44*",24,74,65,null,16,92,"57*",24,"46*",55,"77*",47,78,29,91,31,75,75,68,"64*","63*",64,22,"72*",73,53,84,38,39,62,"52*",69,16,77,92,66,"44*","48*",86,83,16,69,"67*",54,75,null,9,15]
[null,"* Interpret with caution. Result will have greater variability when there are fewer respondents to a question. These results are excluded from being highlighted as significantly different to NSW."]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Count",null,0,1,2,0,1,1,2,4,3,0,4,1,2,0,0,11,0,0,1,1,5,2,0,1,0,1,2,3,1,3,1,0,12,1,0,1,0,2,2]
[null,"† Interpret with caution. Where the number of respondents was between 30 and 49 with a response rate at or above 20%, or the number of respondents was more than 49 with a response rate of less than 20%.",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Count",null,0,2,0,0,1,1,1,1,1,1,1,0,2,0,0,0,7,0,0,1,0,1,1,0,0,0,3,0,0,0,0,1,0,3,12,4,5,1,1]
[null,"‡ Private facility."]
[]
[null,"Notes:"]
[null,"A facility is noted as having a result that is significantly higher or lower than the NSW result for a question after differences in patient characteristics (age, gender, education level, language spoken at home and cancer type/non-cancer patient) have been taken into account. Therefore, when a facility is flagged as having a significantly higher or lower result than the NSW result, this reflects differences in patient experiences rather than differences that can be explained by a facility’s patient mix."]
[null,"Counts of differences are not comparable across facilities as a different number of questions may be compared for each facility."]
[null,"Descriptive results are provided without comparison with NSW for questions regarding the occurence of problems or clinical complications. This is because patients who have more complex conditions are more likely to experience problems or complications, and comparisons have not been adjusted for patient complexity."]
[null,"Facilities with fewer than 30 respondents do not have sufficient volumes for public reporting and their data are not presented in the data tables. However, data from these facilities do contribute to LHD and NSW results. Further, the three private facilities are not included in the LHD results but are part of the NSW total. "]

{"sheet":"Comparison with 2021 survey","index":5,"n_rows":68,"n_cols":62,"rows_kept":68,"cut":false,"hidden":false,"merged":[[3,61,4,61],[64,1,64,2],[63,1,63,2],[2,5,2,19],[2,21,2,58],[3,60,4,60],[68,0,68,2],[69,0,69,2],[67,1,67,2],[66,1,66,2],[65,1,65,2]]}
[]
[]
[null,null,null,null,null,"Local health districts",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Facilities"]
[null,null,null,null,"NSW","Central Coast","Hunter New England","Illawarra Shoalhaven","Mid North Coast","Murrumbidgee","Nepean Blue Mountains","Northern NSW","Northern Sydney","South Eastern Sydney","South Western Sydney","Southern NSW","St Vincent's Health Network","Sydney","Western NSW","Western Sydney",null,"Armidale","Bankstown-Lidcombe","  Bathurst†","Blacktown","Bourke Street","Calvary Mater","Campbelltown","  Chris O'Brien Lifehouse ‡","Coffs Harbour","Concord","Dubbo","Eurobodalla Community Health","Gosford","Grafton","John Hunter","Lismore","  Liverpool†","Manning","Nepean","Orange","Port Macquarie","Prince of Wales","  Riverina Cancer Care ‡","  Royal Hospital for Women†","Royal North Shore","Royal Prince Alfred","Shoalhaven","South East Regional","St George","St Vincent's","Sutherland","  Sydney Adventist  ‡","Tamworth","The Tweed","Westmead","  Westmead Breast Cancer Institute†","Wollongong","Wyong",null,"Count declined (facilities)","Count improved (facilities)"]
[null,"Question","Response"]
[null,"Overall satisfaction and outcomes"]
[null,"Overall, how would you rate the care you received from the clinic?","Very good",null,0,2,2,0,2,"-9*",-3,2,-1,2,-5,-1,5,5,2,1,null,-1,11,1,2,6,3,-4,2,2,8,-1,0,3,0,-10,3,-9,0,-3,6,1,-2,-6,14,-1,2,2,-9,1,5,9,-5,0,2,1,-8,-2,-1,null,5,7]
[null,"Overall, how would you rate the health professionals who treated you?","Very good",null,0,1,1,-1,0,-3,-2,0,0,2,-2,-1,5,2,3,-1,null,2,7,-5,1,-1,0,-6,6,2,4,4,3,4,0,-7,2,-3,0,-2,5,-1,1,-4,6,0,-1,1,-6,3,5,2,-3,6,-1,-1,-7,-2,-5,null,5,4]
[null,"If asked about your clinic experience by friends and family, how would you respond?","Would speak highly",null,0,2,1,0,0,-3,-2,2,0,3,-3,1,4,2,5,-1,null,5,7,5,-2,7,0,-6,1,0,4,4,3,3,4,-6,2,-4,2,-2,7,0,1,-2,12,0,0,2,-8,2,4,7,-2,3,1,-1,-3,-2,0,null,3,6]
[null,"During your appointment or soon afterwards, did you experience any of the following complications or problems?","Experienced complication or problem",null,-2,-4,-1,-1,-5,"7*",-7,0,-8,1,-4,-2,-3,0,-3,-3,null,4,-4,1,-3,1,-2,-4,-3,-7,1,-5,-2,-6,1,9,-5,-4,-3,-7,-2,-2,0,5,2,-8,-1,-3,-5,2,-3,5,3,-2,5,-3,0,0,1,null,3,6]
[null,"Was the impact of this complication or problem...? [if patient experienced complication or problem during their appointment or soon afterwards]","Very serious",null,-2,-3,-10,-2,6,"",-8,1,"-3*",2,"1*","","","-4*",-1,0,null,"","","","-6*","","-14*","3*","2*",-2,"","","",-3,"","","-5*","4*","",-8,"1*","12*","2*","","","-3*","",0,"","-4*","","","-3*","","","2*","",-4,"",null,0,1]
[null,"In the past three months, have you gone to an emergency department because of complications related to the care you received?","Yes",null,-1,-2,-1,1,-4,-2,1,-1,-2,2,-1,-2,0,2,-1,-1,null,-1,-3,0,-2,1,-1,-2,0,-7,2,-1,-3,-2,4,"3*",-4,-1,-3,1,0,0,1,1,"8*",-2,1,1,-6,1,0,5,2,-1,3,-2,1,1,-1,null,1,2]
[null,"Compassion, respect and kindness"]
[null,"Were you treated with respect and dignity during your appointment?","Yes, always",null,1,1,2,-1,1,"-3*",-2,1,0,2,-1,1,4,2,1,1,null,2,4,0,2,4,2,-1,3,2,3,0,1,1,1,"-5*",1,-2,1,-2,2,-1,2,-1,"8*",0,1,-1,-1,0,4,2,-1,2,2,1,-3,-2,-1,null,0,0]
[null,"Were the reception staff polite and courteous?","Yes, definitely",null,0,3,1,1,0,3,1,1,1,1,-6,2,1,4,1,-2,null,1,-1,-1,-2,"5*",1,-2,1,0,10,-2,"2*",3,-2,-1,2,-8,2,1,5,1,-2,-5,3,1,-2,1,"-1*",2,1,4,-1,0,1,-4,3,1,3,null,1,2]
[null,"Were the health professionals kind and caring towards you?","Yes, always",null,1,-1,2,1,-1,"-3*",1,3,0,-1,-1,1,4,1,3,0,null,5,3,2,2,2,2,-3,3,0,4,2,3,0,4,-4,4,-1,-1,1,4,-1,-2,-1,5,0,-2,-1,-3,-2,4,"4*",-1,4,1,-1,-1,2,-2,null,0,2]
[null,"Did a health professional discuss your worries or fears with you?","Yes, completely",null,1,-3,-9,3,-1,"",11,5,"-10*",7,1,"1*","5*",5,11,-3,null,"","1*","","4*","","-14*","-15*","10*","2*","6*","9*","1*","0*","","","18*","7*","3*",11,"12*","-5*","9*","-14*","","-10*","3*",6,"","2*","5*","6*","-10*","-6*","-9*","-4*","-11*",1,"",null,0,2]
[null,"Were your cultural or religious beliefs respected by the clinic staff?","Yes, always",null,-1,-1,-1,-2,2,"",-3,1,-3,3,0,2,2,-2,5,-3,null,"-9*",-7,"",1,"",-2,-9,2,0,-3,2,"",0,"","",5,2,7,-3,"10*",1,0,-6,"",-3,1,3,"",2,2,"3*",-1,1,-6,-4,-3,-5,"-3*",null,4,2]
[null,"Treated unfairly","Not treated unfairly",null,0,0,-1,0,2,"-3*",0,0,3,1,-2,2,1,-1,0,1,null,0,1,"1*",1,"3*",-1,-2,2,3,-2,1,"2*",0,-2,"-1*",1,-3,0,0,0,0,0,0,"5*",3,1,0,"0*",0,1,2,0,0,-3,1,1,-1,-3,null,0,0]
[null,"Trust and confidence"]
[null,"Did you have confidence and trust in the health professionals?","Yes, definitely",null,1,2,3,-1,1,-7,0,2,2,1,-3,-2,5,-1,1,2,null,4,-3,-5,3,-5,3,-2,3,2,2,3,0,4,-3,-6,4,-3,3,0,2,-2,-1,-4,11,2,-3,1,0,0,5,1,-2,5,0,3,-4,-2,-3,null,1,3]
[null,"Involvement in decision-making"]
[null,"Were you involved, as much as you wanted to be, in decisions about your care and treatment?","Yes, definitely",null,2,-1,2,2,3,"2*",4,4,0,-3,0,-2,8,-2,5,3,null,2,7,11,6,"1*",3,-3,8,6,4,4,-3,-1,7,-3,3,0,0,4,4,0,-10,0,"2*",0,-7,6,-4,5,8,-3,-3,3,4,2,-7,-1,-1,null,3,8]
[null,"When making decisions about your treatment, did a health professional at the clinic inform you about different treatment options?","Yes, always",null,0,-4,-3,0,-4,"-5*",4,7,3,-5,-3,6,8,2,4,0,null,-1,3,"1*",-1,"1*",-4,-5,9,-10,5,2,7,-4,"2*","-23*",10,-3,-2,4,7,2,-7,-10,"9*",3,-1,7,"9*",-3,8,-8,-1,3,5,4,-16,-4,"-4*",null,5,7]
[null,"Did a health professional at the clinic tell you about the risks and benefits of the treatment options?","Yes, always",null,0,-5,-2,1,-1,"1*",1,1,-3,-4,-2,2,1,1,5,1,null,"6*",-8,"4*",2,"-7*",-3,-1,9,-5,4,5,11,-5,"1*","-13*",2,-2,1,1,5,1,-4,-5,"4*",-3,-4,6,"-3*",-6,1,-6,2,3,2,1,-7,-3,"-6*",null,4,5]
[null,"Do you have a written care plan for your current or ongoing care?","Yes",null,1,3,4,4,2,"0*",1,6,-6,4,-2,-1,4,0,11,-2,null,"3*","3*","20*",8,"5*",3,-6,-4,-3,-1,3,"-8*",2,"10*","18*",6,-1,4,1,14,6,2,-5,"",-6,2,9,"2*",6,4,"-2*",2,8,6,-6,"-1*",0,"5*",null,3,8]
[null,"Were you asked about your preferences for care and treatment when developing this plan?","Yes",null,3,-5,-3,3,-3,"","-7*",-1,"14*",-3,11,"-2*","5*",11,5,7,null,"","","","7*","",1,"7*","7*","-11*","7*","-6*","","-9*","","",-5,"16*",-2,"-7*","8*",5,"-14*","-5*","","14*","","5*","","12*","5*","",-2,"-10*","5*","9*","-9*","2*","6*",null,1,1]
[null,"At your January appointment, did the health professionals review your care plan with you?","Yes",null,0,-10,-4,4,-4,"","5*",-1,-6,-4,3,"-10*","2*",11,3,0,null,"","","","7*","",-4,1,"9*",-2,"6*","","",-9,"","","2*","5*","5*","5*",6,-4,"-5*","-9*","",-6,"","7*","",-5,"2*","",-2,"-12*","-3*",-3,"",3,"",null,2,1]
[null,"Timely and coordinated care"]
[null,"How well organised was the care you received from the clinic?","Very well organised",null,0,-2,3,-4,0,"-13*",-3,1,-2,1,-5,0,4,5,5,-2,null,1,6,0,1,7,4,-9,10,0,8,6,-6,-2,"-4*",-10,4,-6,-1,-3,6,1,-1,-5,"3*",-2,2,1,2,0,4,3,-2,1,-1,-3,-10,-7,-3,null,7,6]
[null,"How would you rate how well the health professionals worked together?","Very good",null,1,5,3,-1,2,"-4*",-3,5,-2,0,-4,-1,7,2,3,0,null,2,4,4,6,"11*",3,-6,7,1,4,0,-2,5,"-2*","3*",10,-6,0,-3,4,2,-3,-6,10,-2,-1,3,-13,2,7,3,-3,6,2,-1,-8,-4,3,null,5,7]
[null,"How long after the scheduled appointment time did your appointment actually start?","Within 30 mins",null,-1,-4,0,-1,-1,6,-13,2,1,1,-8,1,0,4,-1,-1,null,-2,4,5,0,10,0,-4,5,1,7,-5,-2,-5,"-5*",2,6,-13,-3,-13,0,-4,1,-4,"-3*",1,1,3,-2,2,0,-2,-2,1,-1,-2,-7,-4,1,null,5,4]
[null,"Were you told how long you had to wait?","Yes",null,-2,-4,-5,-10,2,"",2,-10,2,4,-2,-14,8,1,1,-1,null,"-2*","-3*","13*",2,"",-9,-1,-1,1,4,-3,"-22*",-3,"-15*","-6*",-8,-3,-12,2,1,1,-3,-11,"-13*",2,-2,-9,"-3*",20,8,"2*",-3,10,-10,-3,"7*",-10,"-9*",null,7,3]
[null,"During this appointment, did the health professionals know enough about your medical history?","Yes, definitely",null,2,4,1,2,-1,-3,7,6,-4,0,0,-3,9,2,2,3,null,0,-1,5,10,"-2*",2,-7,3,2,3,2,-2,4,"1*","-9*",10,2,0,7,1,-4,-1,-11,"-5*",-4,1,4,-5,1,9,8,1,-2,3,2,-5,1,6,null,3,7]
[null,"Effective communication"]
[null,"Did the health professionals explain things in a way you could understand?","Yes, always",null,1,3,1,-3,0,-4,0,5,1,0,0,1,4,3,0,2,null,-1,4,-4,5,7,2,-5,5,1,5,1,0,4,1,-7,4,1,-3,0,1,0,-3,-2,1,1,0,-1,-1,2,4,0,-5,2,7,1,-3,-4,0,null,2,5]
[null,"Did you have enough time to discuss your health issues with the health professionals you saw?","Yes, definitely",null,0,2,1,-2,-5,"-4*",3,4,0,-1,-2,2,4,1,-1,3,null,8,3,-10,4,9,1,-4,0,-4,5,1,0,3,11,-13,6,-2,1,3,2,-6,-6,-6,9,0,-4,2,-3,0,4,6,1,2,-1,3,-1,-4,0,null,5,7]
[null,"Did a health professional at the clinic explain what would be done during your treatment in a way you could understand?","Yes, completely",null,1,-1,1,3,2,"",2,-1,5,0,-5,2,9,2,1,2,null,5,"0*",2,5,"",1,-3,8,3,2,-3,"-6*",0,"8*",-3,-1,-7,-5,2,4,1,-2,-8,"",5,2,6,"-2*",0,9,"7*",-2,2,-4,2,"",2,-1,null,2,5]
[null,"Did a health professional at the clinic explain the next steps of your care and treatment in a way you could understand?","Yes, completely",null,1,-2,1,-1,-4,"-3*",5,1,2,-3,3,0,8,-2,2,3,null,7,3,8,10,3,0,-5,5,-4,4,-1,5,-3,"-2*",-2,2,5,3,5,3,-4,-4,-2,6,2,-8,2,-8,-1,8,-9,-2,2,2,2,-9,-4,-1,null,4,6]
[null,"Did a health professional at the clinic tell you about possible side effects of your treatment?","Yes, completely",null,1,-1,0,9,-3,"",-5,-5,3,-2,-1,2,"2*",-3,7,1,null,"0*","5*","6*",0,"",-2,-1,"8*",-6,"-4*",8,"2*","1*","16*","-5*",-11,"-2*","6*",-5,6,0,-6,-5,"",3,"-3*",12,"1*",3,"2*","6*",-1,9,"-4*","3*","",7,"-5*",null,3,5]
[null,"Were you given enough information about how to manage the side effects of your treatment?","Yes, completely",null,1,1,-3,2,0,"",2,-5,1,-1,3,-1,"0*",-3,9,1,null,"-1*","7*","1*",3,"",-6,1,"4*",-5,"-3*","17*","-1*",3,"15*","-3*",-9,"2*",-2,2,6,4,"2*",-5,"",1,"-3*",10,"-5*",0,"0*","3*",-5,3,"-7*","3*","",-2,"-3*",null,3,2]
[null,"In your opinion, were the health professionals open with you about this complication or problem? [if patient experienced complication or problem during their appointment or soon afterwards]","Yes, completely",null,0,"9*","4*",-5,"-4*","","8*","-1*","21*","17*","-22*","","","3*","-14*","-3*",null,"","","","15*","","8*","-9*","7*","-5*","","","","14*","","","","-29*","","8*","","-4*","16*","","","21*","","2*","","19*","","","-3*","","","-11*","","-9*","",null,0,0]
[null,"Did a health professional at the clinic tell you about side effects of this medication to watch for? [if patient was given or prescribed new medication to take at home]","Yes, completely",null,0,-12,3,0,-5,"","-4*",4,"7*",5,-6,"-4*","0*","-8*",2,-2,null,"","12*","","5*","","3*","-12*","14*","-1*","-18*","-7*","","-10*","","","-5*","-8*","-3*","-4*","6*","-9*","3*","2*","","7*","7*",-5,"","-2*","0*","","3*","-2*","22*","-5*","","3*","",null,0,0]
[null,"Did a health professional at the clinic explain the purpose of this medication in a way you could understand? [if patient was given or prescribed new medication to take at home]","Yes, completely",null,1,-4,1,2,1,"",3,16,"6*",-1,-5,"3*","11*",-6,2,-2,null,"","-11*","","8*","",1,-9,"9*",-2,"-11*","-6*","",-3,"","","13*","-3*","5*",3,9,3,-3,"-4*","","6*","2*",7,"",0,"11*","",8,"-2*","23*","-8*","",0,"",null,1,3]
[null,"Clear information"]
[null,"Did you ever receive conflicting information about your condition or treatment from the health professionals?","No",null,1,-3,1,0,0,"-6*",0,-1,4,0,-2,1,-2,1,-1,4,null,2,0,-1,6,3,3,-1,0,2,-1,0,2,-3,-4,-5,-1,-3,1,0,0,-2,-1,-1,-1,4,3,1,-1,4,-2,0,1,-1,-1,2,4,-1,-2,null,1,1]
[null,"Were you told who to contact if you were worried about your condition or treatment after your appointment?","Yes",null,-2,-3,-5,-1,2,"-8*",-2,3,-4,1,-1,0,-3,-1,0,-5,null,1,4,6,-2,8,-8,-1,-3,-1,2,-4,-3,-2,14,-7,2,-3,-3,-2,2,4,-1,1,"8*",-4,-5,2,-1,5,-3,-7,0,-1,3,-4,-12,-2,-8,null,6,3]
[null,"Did a health professional at the clinic give your family or someone close to you enough information to help care for you at home?","Yes, completely",null,5,4,1,8,8,"5*",12,6,6,0,2,3,"4*",7,7,9,null,"-6*","-1*","7*",10,"",2,1,2,4,2,7,"20*",4,"","",12,2,-1,12,8,12,-2,0,"",6,"15*",12,"-8*",1,"4*","-8*",7,6,"-2*",7,"18*",6,"5*",null,0,12]
[null,"Did a staff member at this clinic ask you if you smoked/used tobacco?","Yes",null,-2,-5,-6,-2,-2,"-4*",-7,-2,4,3,-5,3,2,4,-1,-6,null,"-4*",11,"1*",-7,"5*",-10,-2,2,-8,7,-1,"2*",-6,"7*","-4*",-4,-9,-1,-7,-4,4,4,-4,"16*",4,1,-7,"2*",0,2,-5,-2,-3,-2,-5,"-5*",2,"-3*",null,9,2]
[null,"Safe, comfortable environment"]
[null,"How comfortable was the waiting area?","Very comfortable",null,2,-1,1,-1,2,"13*",0,0,2,2,2,3,3,18,5,1,null,"-9*",-5,"7*",0,"9*",4,-6,7,1,25,3,1,-2,"5*","7*",4,6,-6,0,4,3,-1,-6,"13*",2,11,3,"2*",0,3,-2,6,-4,-4,1,6,-4,5,null,4,7]
[null,"How comfortable was the treatment area?","Very comfortable",null,1,4,-1,-7,0,"3*",-1,-4,-3,3,1,4,1,13,9,-1,null,1,2,13,0,"6*",-1,-5,2,0,24,4,4,2,"5*","4*",0,3,-4,-1,11,1,0,-3,"14*",-3,2,-1,"0*",4,1,2,3,-4,-9,-2,3,-10,11,null,3,4]
[null,"How clean was the treatment area?","Very clean",null,0,0,3,-2,1,"-9*",0,2,-4,-1,-5,3,-1,2,1,3,null,-1,7,-3,4,-1,5,-2,-2,4,11,3,4,0,2,-1,5,-9,-3,0,2,-2,-1,0,"-3*",-4,-7,-1,5,1,-1,-3,-1,0,0,3,4,-2,0,null,2,3]
[null,"Were you given enough privacy when being examined or treated?","Yes, always",null,0,0,0,-1,0,"-9*",-3,1,0,0,-2,0,3,-1,0,0,null,-3,1,-3,1,-6,1,-2,0,1,-1,0,1,0,0,-3,0,-2,-2,-3,2,0,1,-1,4,0,0,-1,5,-1,3,0,-1,0,2,0,-1,-1,0,null,1,0]
[null,"Were you given enough privacy when discussing your condition or treatment?","Yes, always",null,0,0,2,-1,-1,"-7*",-1,1,1,1,0,2,4,-1,0,-1,null,7,7,-6,1,-3,2,0,2,0,-4,-1,1,0,-3,-1,0,-2,-2,-1,4,-1,2,-3,2,1,1,-1,8,-1,4,1,-1,2,3,-2,0,0,1,null,1,3]
[null,"Issues with parking","Didn't have issues with parking",null,-3,-7,-3,-13,-6,"-19*",-17,2,5,4,-7,-1,"3*",-7,12,-1,null,"0*",3,"-10*",-4,"20*",-4,4,-5,0,1,23,-15,-10,"2*","-10*",6,-16,-5,-17,11,-8,0,-4,"2*",5,-17,-4,-1,8,"3*","-11*",-4,0,-1,0,"4*",-18,1,null,7,4]
[]
[null,"* Interpret with caution. Result for current year and/or previous year subject to high variability.","Count declined",null,0,5,3,4,4,1,3,1,2,0,7,1,0,2,0,1,null,0,3,2,1,1,4,11,0,3,0,1,2,4,0,10,4,9,2,3,0,2,4,12,0,2,5,2,6,1,0,6,0,0,4,2,10,4,2]
[null,"† Facilities where the percentage of non-cancer patients changed by 10 percentage points or more between 2021 and 2023, which may influence results. ","Count improved",null,0,0,1,2,1,1,5,7,3,1,1,1,9,6,10,2,null,5,8,7,8,7,1,0,9,3,10,6,2,2,3,0,9,2,1,5,14,3,0,0,8,3,1,10,3,3,9,4,3,7,3,1,1,2,3]
[null,"‡ Private facility."]
[]
[]
[null,"Notes: "]
[null,"Only questions with values for both surveys are included, where questions were deemed comparable. See this survey's development report for information on changes to the questions and response options."]
[null,"Each value represents the percentage point difference between the 2023 and 2021 surveys, where a positive difference indicates an improvement. However, for problems or complications questions, higher results may be less positive so a difference less than zero can be an improvement. Results flagged as 'interpret with caution' are not shaded as differences."]
[null,"Results are calculated based on unrounded data. Therefore results displayed as 5 or -5 may or may not be shaded as they are based on unrounded values."]
[null,"These descriptive differences may not reflect clinically or statistically significant differences. Changes in a facility’s patient mix may contribute to changes in results."]
[null,"Facilities with fewer than 30 respondents do not have sufficient volumes for public reporting and their data are not presented in the data tables. However, data from these facilities do contribute to LHD and NSW results. Further, the three private facilities are not included in the LHD results but are part of the NSW total."]

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[null,null,null,null,"Rural","Urban"]
[null,"Question","Response",null,3036,5244]
[null,"Overall satisfaction and outcomes"]
[null,"Overall, how would you rate the care you received from the clinic?","Very good",null,89,85]
[null,"Overall, how would you rate the health professionals who treated you?","Very good",null,89,87]
[null,"If asked about your clinic experience by friends and family, how would you respond?","Would speak highly",null,94,91]
[null,"Experienced a complication","Had complication",null,13,15]
[null,"Was the impact of this complication or problem...? [if patient experienced complication or problem during their appointment or soon afterwards]","Very serious",null,13,11]
[null,"In the past three months, have you gone to an emergency department because of complications related to the care you received?","Yes",null,4,6]
[null,"Compassion, respect and kindness"]
[null,"Were you treated with respect and dignity during your appointment?","Yes, always",null,98,97]
[null,"Were the reception staff polite and courteous?","Yes, definitely",null,97,93]
[null,"Were the health professionals kind and caring towards you?","Yes, always",null,96,95]
[null,"Did a health professional discuss your worries or fears with you?","Yes, completely",null,69,65]
[null,"Were your cultural or religious beliefs respected by the clinic staff?","Yes, always",null,94,92]
[null,"Treated unfairly","Not treated unfairly",null,99,98]
[null,"Trust and confidence"]
[null,"Did you have confidence and trust in the health professionals?","Yes, definitely",null,90,89]
[null,"Involvement in decision-making"]
[null,"Were you involved, as much as you wanted to be, in decisions about your care and treatment?","Yes, definitely",null,84,80]
[null,"When making decisions about your treatment, did a health professional at the clinic inform you about different treatment options?","Yes, always",null,78,77]
[null,"Did a health professional at the clinic tell you about the risks and benefits of the treatment options?","Yes, always",null,83,82]
[null,"Do you have a written care plan for your current or ongoing care?","Yes",null,40,41]
[null,"Were you asked about your preferences for care and treatment when developing this plan?","Yes",null,85,84]
[null,"At your January appointment, did the health professionals review your care plan with you?","Yes",null,85,89]
[null,"Timely and coordinated care"]
[null,"How well organised was the care you received from the clinic?","Very well organised",null,88,83]
[null,"How would you rate how well the health professionals worked together?","Very good",null,80,78]
[null,"How long after the scheduled appointment time did your appointment actually start?","Within 30 mins",null,91,84]
[null,"Were you told how long you had to wait?","Yes",null,31,26]
[null,"During this appointment, did the health professionals know enough about your medical history?","Yes, definitely",null,80,82]
[null,"Effective communication"]
[null,"Did the health professionals explain things in a way you could understand?","Yes, always",null,90,91]
[null,"Did you have enough time to discuss your health issues with the health professionals you saw?","Yes, definitely",null,88,87]
[null,"Did a health professional at the clinic explain what would be done during your treatment in a way you could understand?","Yes, completely",null,90,89]
[null,"Did a health professional at the clinic explain the next steps of your care and treatment in a way you could understand?","Yes, completely",null,82,83]
[null,"Did a health professional at the clinic tell you about possible side effects of your treatment?","Yes, completely",null,76,74]
[null,"Were you given enough information about how to manage the side effects of your treatment?","Yes, completely",null,74,73]
[null,"In your opinion, were the health professionals open with you about this complication or problem? [if patient experienced complication or problem during their appointment or soon afterwards]","Yes, completely",null,64,65]
[null,"Did a health professional at the clinic tell you about side effects of this medication to watch for? [if patient was given or prescribed new medication to take at home]","Yes, completely",null,75,72]
[null,"Did a health professional at the clinic explain the purpose of this medication in a way you could understand? [if patient was given or prescribed new medication to take at home]","Yes, completely",null,89,88]
[null,"Clear information"]
[null,"Did you ever receive conflicting information about your condition or treatment from the health professionals?","No",null,92,90]
[null,"Were you told who to contact if you were worried about your condition or treatment after your appointment?","Yes",null,84,82]
[null,"Did a health professional at the clinic give your family or someone close to you enough information to help care for you at home?","Yes, completely",null,71,67]
[null,"Did a staff member at this clinic ask you if you smoked/used tobacco?","Yes",null,54,53]
[null,"Safe, comfortable environment"]
[null,"How comfortable was the waiting area?","Very comfortable",null,55,46]
[null,"How comfortable was the treatment area?","Very comfortable",null,66,58]
[null,"How clean was the treatment area?","Very clean",null,95,87]
[null,"Were you given enough privacy when being examined or treated?","Yes, always",null,97,96]
[null,"Were you given enough privacy when discussing your condition or treatment?","Yes, always",null,95,95]
[null,"Issues with parking","Didn't have issues with parking",null,70,51]
[]
[null,"Notes: "]
[null,"Results are calculated based on unrounded data."]
[null,"Facilities are classified as ‘urban’ or ‘rural’ using ARIA+, which is the standard used by the ABS. For more information, see the Outpatient Cancer Clinics Survey 2023 technical supplement."]
[null,"For questions regarding the occurence of problems or clinical complications, higher results are less positive. This is because patients who have more complex conditions are more likely to experience problems or complications, and comparisons have not been adjusted for patient complexity. "]
[null,"Patient characteristics (age, gender, education level, language spoken at home and cancer type/non-cancer) have been taken into account when identifying significant differences between urban and rural facilities' results. For more information, see the technical supplement."]

{"sheet":"Virtual care (OP)","index":7,"n_rows":50,"n_cols":6,"rows_kept":50,"cut":false,"hidden":false,"merged":[[31,1,41,1],[42,1,44,1],[45,1,48,1],[2,1,2,4],[2,5,13,5],[14,1,18,1],[19,1,21,1],[22,1,24,1],[29,1,30,1]]}
[]
[]
[null,null,null,null,null,"Difference from 2021"]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[null,null,null,null,"NSW"]
[null,"Question","Response",null,2926]
[null,"\nOverall, how would you rate the virtual care you received?","Very good",null,66,6]
[null,null,"Good",null,28,-3]
[null,null,"Neither good nor poor",null,5,-2]
[null,null,"Poor",null,1,0]
[null,null,"Very poor",null,0,0]
[null,"\nDid the care and treatment received through virtual care help you?","Yes, definitely",null,67,6]
[null,null,"Yes, to some extent",null,29,-6]
[null,null,"No",null,4,0]
[null,"\nCompared with in-person appointments, was your virtual care experience…?","Better",null,9,1]
[null,null,"About the same",null,57,5]
[null,null,"Not as good",null,34,-6]
[null,"\nIf given the choice, would you use virtual care again?","Yes, definitely",null,29,6]
[null,null,"Yes, in some circumstances",null,57,-3]
[null,null,"No",null,11,-3]
[null,null,"Don't know",null,3,1]
[null,"\nVirtual care had a benefit","Had benefit",null,92,2]
[null,null,"Had no benefit",null,8,-2]
[null,"\nThinking about your experiences of virtual care, what have been the benefits for you?","I thought it was convenient",null,67,2]
[null,null,"I saved time",null,51,1]
[null,null,"I saved money",null,32,3]
[null,null,"I felt that I received the right care at the right time",null,37,4]
[null,null,"I felt that I received safe, high quality care",null,29,2]
[null,null,"I felt at ease being in my own home/surroundings",null,29,-2]
[null,null,"I didn't have to take as much time off work as I would have with an in-person appointment",null,14,0]
[null,null,"I didn't need to arrange care for children or dependants",null,4,0]
[null,null,"I was able to have others join the appointment (my family, other members of my healthcare team)",null,13,-4]
[null,null,"I thought it benefitted me in other ways",null,10,0]
[null,null,"I had no benefits",null,8,-2]
[null,"\nHow many virtual care appointments have you had with a hospital or outpatient clinic in the past 12 months (not counting any appointments with your general practitioner/family doctor)?","1 to 2",null,61,14]
[null,null,"3 to 5",null,27,-9]
[null,null,"More than 5",null,11,-5]
[null,"\nHow did you access your most recent virtual care appointment?","Telephone, audio only (mobile or landline)",null,81,"*"]
[null,null,"Online, with video (e.g. Skype, Zoom. On any device including computer, tablet or smartphone)",null,14,"*"]
[null,null,"Online, audio only (on any device including computer, tablet or smartphone)",null,2,"*"]
[null,null,"Other",null,3,"*"]
[null,"* Comparison not available from 2021 survey"]

{"sheet":"Virtual care (GPs)","index":8,"n_rows":29,"n_cols":5,"rows_kept":29,"cut":false,"hidden":false,"merged":[[23,1,25,1],[2,1,2,4],[26,1,28,1],[15,1,19,1],[20,1,22,1]]}
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[null,null,null,null,"NSW"]
[null,"Question","Response",null,3151]
[]
[null,"\nOverall, how would you rate the virtual care you received from GPs?","Very good",null,62]
[null,null,"Good",null,31]
[null,null,"Neither good nor poor",null,7]
[null,null,"Poor",null,1]
[null,null,"Very poor",null,0]
[null,"\nDid the care and treatment received from GPs through virtual care help you?","Yes, definitely",null,72]
[null,null,"Yes, to some extent",null,27]
[null,null,"No",null,2]
[null,"\nDid the opportunity to use virtual care help ensure that your care was well coordinated between the hospital outpatient clinic and the GP?","Yes, definitely",null,60]
[null,null,"Yes, to some extent",null,32]
[null,null,"No",null,8]
[null,"\nHow many virtual care appointments have you had with a GP in the past 12 months?","1 to 2",null,53]
[null,null,"3 to 5",null,33]
[null,null,"More than 5",null,14]