of patients spent four hours or less in the emergency department
of patients' treatment started on time
of patients who arrived by ambulance were transferred into the care of emergency department staff within 30 minutes
The median waiting time to receive urgent elective surgery
of patients received their urgent elective surgery on time
The median waiting time to receive semi-urgent elective surgery
of patients received their semi-urgent elective surgery on time
The median waiting time to receive non-urgent elective surgery
of patients received their non-urgent elective surgery on time
would ‘speak highly’ of their experience at the ED to friends and family
said they were ‘definitely’ involved, as much as they wanted to be, in decisions about their care
said the care and treatment ‘definitely’ helped them
rated the care during labour and birth as ‘very good’
said they ‘always’ had confidence and trust in the midwives or doctors
of women rated the care after their baby was born as ‘very good’
rated their hospital care as 'very good'
said they were ‘always’ treated with respect and dignity
said the care and treatment ‘definitely’ helped them
said nurses were ‘always’ kind and caring
said health professionals ‘always’ explained things in an understandable way