Emergency Department Patient Survey
The Emergency Department Patient Survey asks people who have recently attended a public NSW emergency department (ED) to provide feedback about their experiences of care.
Each year we send questionnaires to people approximately two months after their ED visit. This is an ongoing survey that is sent out monthly.
The 2021–22 results reflect the experiences of almost 22,000 patients who attended one of 77 large EDs from July 2021 to June 2022.
To find out about upcoming releases of results from the NSW Patient Survey Program, please refer to our Reports Plan.
- 2023–24 Emergency Department Patient Survey sample questionnaire
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2022–23 Emergency Department Patient Survey sample questionnaire
2022–23 Emergency Department Patient Survey sample questionnaire for rural or regional patients
In response to the Inquiry into rural, regional and remote healthcare, BHI was commissioned to develop a question module to collect insights into patients' experiences with regional and rural emergency care facilities. The 2022–23 questionnaire includes a 17-question module that was provided to patients who attended an ED in a rural, regional or remote location.
2022–23 Emergency Department Patient Survey sample questionnaire for patients who arrived at the ED by ambulanceIn response to the increased use of ambulance services in NSW and to gain insights into patients' experiences and journey of care with ambulance services, an 18-question module was included in the 2022–23 questionnaire for patients who arrived at the ED by ambulance.
- 2021–22 Emergency Department Patient Survey sample questionnaire
- 2020–21 Emergency Department Patient Survey sample questionnaire
- 2019–20 Emergency Department Patient Survey sample questionnaire
- 2018–19 Emergency Department Patient Survey sample questionnaire
- 2017–18 Emergency Department Patient Survey sample questionnaire
- 2016–17 Emergency Department Patient Survey sample questionnaire
- 2015–16 Emergency Department Patient Survey sample questionnaire
- 2014–15 Emergency Department Patient Survey sample questionnaire
- 2013–14 Emergency Department Patient Survey sample questionnaire
- Questionnaire development report 2023–24
- Questionnaire development report 2022–23
- Questionnaire development report 2021–22
- Questionnaire development report 2020–21
- Questionnaire development report 2019–20
- Questionnaire development report 2018–19
- Questionnaire development report 2017–18
- Questionnaire development report 2016–17
- Questionnaire development report 2015–16
- Questionnaire development report 2014–15
- Questionnaire development report 2013–14
- Emergency Department Patient Survey Technical Supplement 2021–22
- Emergency Department Patient Survey Technical Supplement 2020–21
- Emergency Department Patient Survey Technical Supplement 2019–20
- Emergency Department Patient Survey Technical Supplement 2018–19
- Emergency Department Patient Survey Technical Supplement 2017-18
- Emergency Department Patient Survey Technical Supplement 2016-17
- Emergency Department Patient Survey Technical Supplement 2015-16
- Emergency Department Patient Survey technical supplement 2014-15
