Return to the new BHI website to read our most recent reports.

Healthcare Quarterly, July to September 2019

NSW public hospitals experience record levels of demand

Mortality following hospitalisation for seven clinical conditions, July 2015 – June 2018

Mortality rates lower for seven clinical conditions in NSW

Adult Admitted Patient Survey 2018

Patients rate their experiences in NSW public hospitals

Healthcare Quarterly, April to June 2019

Activity up for NSW emergency departments and ambulance services

Healthcare in Focus: People’s use and experiences of mental health care in NSW

Mental health services in New South Wales the focus of new report

Snapshot Report: Aboriginal people’s experiences of hospital care

Aboriginal people rate their experiences of care in NSW hospitals

Healthcare Quarterly, January to March 2019

Busiest quarter on record for NSW emergency departments

Emergency Department Patient Survey 2017–2018

Patients rate their experiences in NSW emergency departments

Healthcare Quarterly, July to September 2018

More emergency department patients treated on time in NSW public hospitals

Admitted Children and Young Patients Survey 2017

Ratings of children and adolescents’ experiences in NSW public hospitals

Maternity Care Survey 2017

Women rate their experiences of maternity care in NSW public hospitals

Healthcare Quarterly, April to June 2018

Increased activity for public hospitals and ambulance services in NSW

Healthcare in Focus: How does NSW compare?

New report on performance of NSW healthcare system released

Healthcare Quarterly, January to March 2018

Stable performance in emergency departments despite increased activity

Chartpack: How do outpatient cancer clinics perform? Patient-reported experiences and outcomes of care, November 2016

12,000 people rate their experiences of care in outpatient cancer clinics

Healthcare Quarterly, October to December 2017

Increased activity and stable performance for NSW emergency departments

Chartpack: The NSW viewpoint, 2017 Commonwealth Fund International Health Policy Survey, Adults aged 65+ years

NSW results: Healthcare performance ranked against 10 countries

Healthcare Quarterly, July to September 2017

Winter season was the busiest quarter on record for emergency departments in NSW public hospitals

Exploring experiences of hospital care for people with disability

Patients with disability have less positive experiences of hospital care

Healthcare in Focus 2016: How does NSW compare?

NSW healthcare performance ranked against 11 countries

Healthcare Quarterly, April to June 2017

Increased activity and stable performance in NSW hospitals and ambulance

Healthcare Quarterly, January to March 2017

First-of-its-kind ambulance performance data available

The Insight Series: Exploring clinical variation in mortality and readmission

Two new reports shed light on hospital mortality and readmissions in NSW

Hospital Quarterly: Activity and performance in NSW public hospitals – October to December 2016

Increased activity and stable wait times in NSW public hospitals

Patient Perspectives: Experiences of maternity care in NSW public hospitals

Women review maternity care in NSW public hospitals

Hospital Quarterly: Activity and performance in NSW public hospitals – July to September 2016

Quarterly snapshot of NSW hospital performance shows improvement

Bureau of Health Information Board

New Chair of Bureau Health Information Board welcomed

The Insights Series: Healthcare in rural, regional and remote NSW

Healthcare system in rural and remote NSW is performing strongly

Hospital Quarterly: Activity and performance in NSW public hospitals – April to June 2016

NSW hospital activity at record levels

Patient Perspectives: Hospital care for Aboriginal people

NSW Aboriginal patients’ experiences of hospital care reported for the first time

Patients rate outpatient cancer clinic performance in first-of-its-kind report

Patient Perspectives: How do outpatient cancer clinics perform?
Hospital Quarterly: Activity and performance in NSW public hospitals – January to March 2016
Record result for timeliness of transfer of patient care from ambulance to hospital

Healthcare in Focus 2015: How does NSW compare?

New report on performance of NSW public healthcare system released

The Insights Series: Healthcare performance across the life span, Volume 2

One quarter of NSW children visit an emergency department in a year
Hospital Quarterly: Activity and performance in NSW public hospitals – October to December 2015
Record number of patients through NSW emergency departments

Hospital Quarterly: Activity and performance in NSW public hospitals - July to September 2015

NSW emergency departments face increase in demand
Snapshot Report: Admitted Children and Young Patients Survey Results 2014
First insights into the care of children and young people in NSW public hospitals
Snapshot Report: Adult Admitted Patient Survey Results 2014
Patient Perspectives: Hospital care for people with cancer
Survey shows improvements in NSW patients’ experience
Snapshot Report: Outpatient Survey 2014 Results
New report shows oncology and chemotherapy best rated among outpatient services
Healthcare in Focus 2014: How does NSW compare?
The Insights Series: Healthcare performance across the life span, Volume 1, Utilisation and experiences of care of people aged 55 years and over
NSW health system a top performer internationally despite high complication rates
Hospital Quarterly: Activity and performance in NSW public hospitals - April to June 2015
Latest quarterly report on NSW hospital performance released
The Insights Series: Return to acute care following hospitalisation, Insights into readmissions, NSW public hospitals, July 2009 - June 2012
New measure sheds light on why patients return to hospital
Hospital Quarterly: Activity and performance in NSW public hospitals - January to March 2015
Waiting times stable and volumes up in NSW public hospitals

Snapshot Report: Emergency Department Patient Survey 2014 Results
Patient Perspectives: Exploring aspects of integration for hospital patients, Volume 2. Emergency Department

Two reports give voice to NSW emergency department patients for first time
Hospital Quarterly: Activity and performance in NSW public hospitals - October to December 2014
Latest report released on performance of NSW public hospitals
Patient Perspectives: Exploring aspects of integration for hospital patients
Still room for improvement in integration of care for hospital patients
Hospital Quarterly: Activity and performance in NSW public hospitals - July to September 2014
Latest report released on performance of NSW public hospitals
Insights Series: Emergency department utilisation by people with cancer
First of its kind report into ED use by cancer patients
Snapshot Report: Adult Admitted Patient Survey 2013 Results
Results released for survey of 35,000 patients of NSW public hospitals
Hospital Quarterly: Performance of NSW public hospitals - April to June 2014
Quarterly snapshot of NSW hospital performance shows improvement
Hospital Quarterly: Performance of NSW public hospitals - January to March 2014
Wait times in NSW public hospitals continue to improve
Healthcare in Focus 2013: How well does NSW measure up?
Report compares the NSW health system against 11 other countries
Adult Admitted Patient Survey Results, January to June 2013
Good results for NSW public hospitals in survey of 17,000 patients
Hospital Quarterly: Performance of NSW public hospitals - October to December 2013
Continued improvements in NSW hospital performance
Hospital Quarterly: Performance of NSW public hospitals - July to September 2013
NSW emergency department performance and surgery wait times improve
The Insights Series: 30-day mortality following hospitalisation, five clinical conditions, NSW, July 2009 – 2012
Fewer deaths following hospital admission in NSW
NSW Patient Survey Program
Patient feedback to help improve emergency departments
Patient Perspectives: Mental health services in NSW public facilities
Latest report on mental health services finds room for improvement
Hospital Quarterly: Performance of NSW public hospitals - April to June 2013
Smaller hospitals show better results in emergency department and surgery wait times

Spotlight on Measurement: Measuring transfer of care from the ambulance to the emergency department

Media backgrounder
NSW Patient Survey Program
Patient experiences to drive hospital improvements
Hospital Quarterly: Performance of NSW public hospitals - January to March 2013
Wait times for surgery and emergency department treatment improve
Bureau of Health Information reports
Reporting ambulance performance in Hospital Quarterly
Hospital Quarterly: Performance of NSW public hospitals - October to December 2012
Improved performance in NSW emergency departments
Minister Jillian Skinner Media Release
New Chief Executive for Bureau of Health Information
Healthcare in Focus 2012: How well does NSW perform? 
Looking out and looking in
NSW healthcare system performance compared at an international level
Hospital Quarterly: Performance of NSW public hospitals - July to September 2012
Reduced waiting times for emergency department patients
Hospital Quarterly: Performance of NSW public hospitals - April to June 2012
Unseasonal increase in patients to NSW emergency departments
Bureau of Health Information reports
Elective surgery reporting in Hospital Quarterly, April to June 2012
Hospital Quarterly: Performance of NSW public hospitals - January to March 2012
Longest ED waits reduced in NSW public hospitals
Bureau of Health Information announcement
Bureau of Health Information Chief Executive, Dr Diane Watson, appointed Chief Executive of Australian National Health Performance Authority
Chronic Disease Care: Another piece of the picture – July 2009 to June 2010
Report gives new insight into chronic disease hospitalisations in NSW
Hospital Quarterly: Performance of NSW public hospitals - October to December 2011
Hospital Quarterly, October to December 2011 report released
Hospital Quarterly: Performance of NSW public hospitals - July to September 2011
New reporting methods improve comparisons between hospitals

Healthcare in Focus 2011: How well does NSW perform?
An international comparison

Health gains but access to right care in right place challenging
Hospital Quarterly: Performance of NSW public hospitals - April to June 2011
Hospital Quarterly, April to June 2011 released
Patient Care Experiences: Outpatient services in NSW public hospitals
Patients offer perspectives on outpatient care in hospitals
Bureau of Health Information reports
Upcoming Bureau of Health Information reports
Chronic Disease Care: A piece of the picture – July 2009 to June 2010
Report helps identify opportunities to better manage chronic disease
Hospital Quarterly: Performance of NSW public hospitals - January to March 2011
Elective surgery on the rise in NSW public hospitals
Hospital Quarterly: Performance of NSW public hospitals - October to December 2010
NSW emergency departments face increase in demand
Healthcare in Focus: how NSW compares internationally
NSW healthcare performance ranked against Australia and 10 other countries
Hospital Quarterly: Performance of NSW public hospitals - July to September 2010
Elective surgery and emergency care on increase
Hospital Quarterly: Performance of NSW public hospitals - April to June 2010
Release of NSW public hospitals performance report

Insights into Care: Patients’ Perspectives on NSW public hospitals

Patients’ perspectives on NSW public hospitals
Page updated: 15 Oct 2023
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