Welcome to the new BHI website. During its staged implementation, earlier reports not available on this site can be accessed on the old website.


Latest media release

New reports show NSW emergency departments are busier than ever but most patients remain positive about their care

Released: 13 March 2024

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Media contacts

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Michael Cleggett

Director, Communications
Phone: +61 475 946 065

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Eve Jenkins

Lead Communications Officer
Phone: +61 458 416 817

Other media releases

2023

New report shows NSW elective surgery activity returning to pre-pandemic levels, more patients receiving surgery on time

Released: 6 December 2023

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New report shines light on healthcare experiences of people who mainly speak a language other than English

Released: 25 October 2023

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Latest quarterly healthcare report provides new insights on longer stays for overnight admitted patients in NSW public hospitals

Released: 6 September 2023

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New report explores how experiences of virtual care vary across patient groups

Released: 16 August 2023

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New report shows record demand for NSW ambulance services and emergency departments

Released: 7 June 2023

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New report shows impact of COVID-19 on NSW healthcare system across pandemic

Released: 3 May 2023

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NSW public hospital and ambulance services remain very busy

Released: 1 March 2023

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2022

Report reveals changes in NSW healthcare system activity and performance

Released: 7 December 2022

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Patients rate experiences of care in NSW hospitals during 2021

Released: 9 November 2022

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Report reveals experiences of outpatient cancer care during COVID-19 pandemic

Released: 12 October 2022

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Report reveals ongoing pressures on NSW healthcare system

Released: 14 September 2022

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Report reveals impact of Omicron surge on NSW healthcare system in early 2022

Released: 15 June 2022

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Patients rate their emergency department care during COVID-19 pandemic

Released: 4 May 2022

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New report shows impact of COVID-19 on NSW health system throughout 2021

Released: 16 March 2022

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2021

New report shows impact of COVID-19 Delta outbreak on NSW health system

Released: 15 December 2021

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Patients more positive about experiences of hospital care during pandemic-affected 2020

Released: 10 November 2021

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Surgery waiting lists down but record activity across hospital and ambulance services in April to June 2021

Released: 15 September 2021

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Patients provide positive ratings in first statewide survey of virtual care experiences

Released: 4 August 2021

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New report shows Aboriginal patients’ experiences of care in NSW public hospitals

Released: 21 July 2021

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Demand high for NSW hospital and ambulance services

Released: 16 June 2021

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Patients provide high ratings of care in small, rural NSW hospitals

Released: 9 June 2021

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Notable improvements in patients’ experiences in NSW emergency departments

Released: 19 May 2021

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Healthcare system returns to pre-pandemic levels after COVID-19 shock

Released: 17 March 2021

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2020

Rise in elective surgery activity following COVID-19 suspension

Released: 9 December 2020

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New survey results provide insights into patients’ experiences in NSW public hospitals

Released: 21 October 2020

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Impact of COVID-19 pandemic on health system activity

Released: 16 September 2020

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New report shines light on changes in patient experience

Released: 22 July 2020

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Extraordinary quarter for NSW public health system

Released: 17 June 2020

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Record number of attendances at NSW emergency departments

Released: 18 March 2020

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2019

NSW public hospitals experience record levels of demand

Released: 11 December 2019

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Mortality rates lower for seven clinical conditions in NSW

Released: 27 November 2019

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Patients rate their experiences in NSW public hospitals

Released: 30 October 2019

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Activity up for NSW emergency departments and ambulance services

Released: 11 September 2019

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Mental health services in New South Wales the focus of new report

Released: 21 August 2019

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Aboriginal people rate their experiences of care in NSW hospitals

Released: 17 July 2019

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Busiest quarter on record for NSW emergency departments

Released: 12 June 2019

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Patients rate their experiences in NSW emergency departments

Released: 24 April 2019

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2018

More emergency department patients treated on time in NSW public hospitals

Released: 12 January 2018

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BHI releases ratings of children and adolescents’ experiences in NSW public hospitals

Released: 5 December 2018

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Women rate their experiences of maternity care in NSW public hospitals

Released: 31 October 2018

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Increased activity for public hospitals and ambulance services in NSW

Released: 12 September 2018

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New report on performance of NSW healthcare system released

Released: 29 August 2018

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Stable performance in emergency departments despite increased activity

Released: 6 June 2018

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12,000 people rate their experiences of care in outpatient cancer clinics

Released: 24 May 2018

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Increased activity and stable performance for NSW emergency departments

Released: 14 March 2018

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NSW results: Healthcare performance ranked against 10 countries

Released: 18 January 2018

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2017

Winter season was the busiest quarter on record for emergency departments in NSW public hospitals

Released: 6 December 2017

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Patients with disability have less positive experiences of hospital care

Released: 18 October 2017

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NSW healthcare performance ranked against 11 countries

Released: 27 September 2017

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Increased activity and stable performance in NSW hospitals and ambulance

Released: 12 September 2017

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First-of-its-kind ambulance performance data available

Released: 22 June 2017

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Two new reports shed light on hospital mortality and readmissions in NSW

Released: 12 April 2017

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Increased activity and stable wait times in NSW public hospitals

Released: 15 March 2017

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Women review maternity care in NSW public hospitals

Released: 1 March 2017

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2016

Quarterly snapshot of NSW hospital performance shows improvement

Released: 7 December 2016

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Healthcare system in rural and remote NSW is performing strongly

Released: 10 November 2016

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NSW hospital activity at record levels

Released: 7 September 2016

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NSW Aboriginal patients’ experiences of hospital care reported for the first time

Released: 10 August 2016

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Patient Perspectives: How do outpatient cancer clinics perform?

Released: 20 July 2016

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Record result for timeliness of transfer of patient care from ambulance to hospital

Released: 1 June 2016

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New report on performance of NSW public healthcare system released

Released: 19 May 2016

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One quarter of NSW children visit an emergency department in a year

Released: 19 May 2016

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Record number of patients through NSW emergency departments

Released: 16 March 2016

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2015

NSW emergency departments face increase in demand

Released: 1 December 2015

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First insights into the care of children and young people in NSW public hospitals

Released: 18 November 2015

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Survey shows improvements in NSW patients’ experience

Released: 28 October 2015

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New report shows oncology and chemotherapy best rated among outpatient services

Released: 13 October 2015

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NSW health system a top performer internationally despite high complication rates

Released: 9 September 2015

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Latest quarterly report on NSW hospital performance released

Released: 2 September 2015

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New measure sheds light on why patients return to hospital

Released: 24 June 2015

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Waiting times stable and volumes up in NSW public hospitals

Released: 4 June 2015

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Two reports give voice to NSW emergency department patients for first time

Released: 14 May 2015

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Snapshot Report: Emergency Department Patient Survey 2014 Results

Released: 14 May 2015

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Latest report released on performance of NSW public hospitals

Released: 4 March 2015

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2014

Still room for improvement in integration of care for hospital patients

Released: 10 December 2014

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Latest report released on performance of NSW public hospitals

Released: 4 December 2014

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First of its kind report into ED use by cancer patients

Released: 20 November 2014

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Results released for survey of 35,000 patients of NSW public hospitals

Released: 12 November 2014

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Quarterly snapshot of NSW hospital performance shows improvement

Released: 4 September 2014

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Wait times in NSW public hospitals continue to improve

Released: 5 June 2014

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Report compares the NSW health system against 11 other countries

Released: 10 April 2014

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Good results for NSW public hospitals in survey of 17,000 patients

Released: 28 March 2014

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Continued improvements in NSW hospital performance

Released: 13 March 2014

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2013

NSW emergency department performance and surgery wait times improve

Released: 11 December 2013

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Fewer deaths following hospital admission in NSW

Released: 5 December 2013

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Patient feedback to help improve emergency departments

Released: 5 November 2013

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Latest report on mental health services finds room for improvement

Released: 3 October 2013

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Smaller hospitals show better results in emergency department and surgery wait times

Released: 12 September 2013

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Media backgrounder

Released: 12 September 2013

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Patient experiences to drive hospital improvements

Released: 26 June 2013

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Wait times for surgery and emergency department treatment improve

Released: 6 June 2013

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Reporting ambulance performance in Hospital Quarterly

Released: 10 May 2013

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Improved performance in NSW emergency departments

Released: 14 March 2013

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New Chief Executive for Bureau of Health Information

Released: 15 January 2013

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2012

NSW healthcare system performance compared at an international level

Released: 16 December 2012

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Reduced waiting times for emergency department patients

Released: 6 December 2012

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Unseasonal increase in patients to NSW emergency departments

Released: 6 September 2012

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Elective surgery reporting in Hospital Quarterly, April to June 2012

Released: 23 August 2012

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Longest ED waits reduced in NSW public hospitals

Released: 7 June 2012

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Bureau of Health Information Chief Executive, Dr Diane Watson, appointed Chief Executive of Australian National Health Performance Authority

Released: 6 June 2012

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Report gives new insight into chronic disease hospitalisations in NSW

Released: 22 May 2012

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Hospital Quarterly, October to December 2011 report released

Released: 15 May 2012

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2011

New reporting methods improve comparisons between hospitals

Released: 14 December 2011

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Health gains but access to right care in right place challenging

Released: 24 November 2011

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Hospital Quarterly, April to June 2011

Released: 11 September 2011

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Patients offer perspectives on outpatient care in hospitals

Released: 11 August 2011

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Upcoming Bureau of Health Information reports

Released: 13 July 2011

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Report helps identify opportunities to better manage chronic disease

Released: 23 June 2011

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Elective surgery on the rise in NSW public hospitals

Released: 9 June 2011

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NSW emergency departments face increase in demand

Released: 24 February 2011

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2010

NSW healthcare performance ranked against Australia and 10 other countries

Released: 15 December 2010

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Elective surgery and emergency care on increase

Released: 26 November 2010

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Release of NSW public hospitals performance report

Released: 10 September 2010

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Patients’ perspectives on NSW public hospitals

Released: 27 May 2010

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