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About BHI
About BHI
We report independently on the performance of the NSW healthcare system to inform improvements to care for patients, and enhance transparency and accountability
EVENT
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Reports
Reports
Our reports show where the healthcare system is performing well and where there are opportunities to improve care for patients
Latest report
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Patient surveys
Patient surveys
Find out what thousands of people have told us about their healthcare experiences in NSW. The results show where public health services are performing well and where they need to improve
Latest survey results
Patients’ experiences of virtual care with NSW public hospital outpatient clinics
Released: 11 June 2025
Find out more
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Media
Media
See our latest media releases or get in touch with the team regarding our healthcare performance reports and data
Latest MEDIA RELEASE
Elective surgery waiting list continues to climb, nearing record high
Released: 11 June 2025
Find out more
Healthcare Quarterly
January to March 2025
Each quarter, BHI reports on activity and performance for emergency department, elective surgery, admitted patient and ambulance services in NSW.
NSW-level results are presented in the main report. Explore the data in depth – including for individual hospitals, local health districts (LHDs) and local areas for ambulance – using the BHI Data Portal and other data tools.
Released: 11 June 2025
How to navigate Healthcare QuarterlyIntroduction of new ambulance clinical response grid and emergency department Hospital Access Targets
NSW Ambulance transitioned to a new clinical response grid on 5 February 2025. Due to the mid-quarter transition, there are limitations on BHI's reporting of ambulance activity and performance this quarter.
NSW Health has introduced new Hospital Access Targets (HATs), relating to the time from arrival to leaving the emergency department (ED). Reporting for some ED measures has therefore changed.
See the main report (link below) for more details.
Selected results
Jan–Mar 2025 NSW
Report products
Main report
NSW-level information on how public hospital and ambulance services performed during the quarter.
Read reportActivity and performance profiles
See a summary of Healthcare Quarterly hospital data for an individual hospital, local health district, peer group or NSW
View profilesLocal ambulance activity and performance supplement
Introduced due to NSW Ambulance’s clinical response grid transition, this temporary supplement shows local ambulance activity and performance results for the 'life threatening (CAT 1)' response category, for 91 local areas (SA3s).
Read supplementTechnical Supplement
Detailed information about the data, methods and technical terms used for quarterly activity and performance reporting
Read supplementExplore data
Hospital performance
See an overview of local hospital and district performance before exploring more detailed results in the Data Portal
Explore
Data Portal
Find and compare detailed results showing activity and performance for the NSW healthcare system, including trends over time
Explore
Media release
Elective surgery waiting list continues to climb, nearing record high
Read media releaseOther reports in this series
2024
October to December 2024
This issue includes a Special Reporting section containing additional analyses on the group of patients who left the emergency department without, or before completing, treatment.
April to June 2024
This issue includes a Special Reporting section containing additional insights on how health system activity has changed over time relative to NSW population growth.
January to March 2024
This issue includes a Special Reporting section containing additional insights into the adoption and use of Hospital in the Home across NSW public hospitals.
2023
October to December 2023
This issue includes a Special Reporting section, incorporating additional analyses undertaken to identify potential opportunities for reducing length of stay for admitted patients.
April to June 2023
This issue includes a Special Reporting section, incorporating additional analyses undertaken to identify potential drivers of increased average length of stay for admitted patients.
