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About BHI
About BHI
We report independently on the performance of the NSW healthcare system to inform improvements to care for patients, and enhance transparency and accountability
BLOG
Understanding which survey measures have the strongest influence on positive overall patient experiences
4 December 2025
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Reports
Reports
Our reports show where the healthcare system is performing well and where there are opportunities to improve care for patients
Latest report
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Patient surveys
Patient surveys
Find out what thousands of people have told us about their healthcare experiences in NSW. The results show where public health services are performing well and where they need to improve
Latest survey results
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Media
Media
See our latest media releases or get in touch with the team regarding our healthcare performance reports and data
Latest MEDIA RELEASE
New reports provide insights on emergency department demand and patients’ experiences of care
Released: 10 December 2025
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Maternity care
Maternity care encompasses a range of women’s health services including antenatal care, care during labour and birth, postnatal care in hospital and follow-up care at home.
BHI’s Maternity Care Survey asks women for feedback about their experiences of maternity services with NSW public hospitals.
Explore key findings from the most recent survey and information products relevant to maternity care below.
Maternity Care Survey results
2019 NSWSelected NSW-level survey results reflecting the experiences of thousands of women who gave birth in 68 of the state’s public hospitals.
The report includes individual results for more than 50 hospitals.
Released: 9 December 2020
OVERALL SATISFACTION AND OUTCOMES
OVERALL SATISFACTION AND OUTCOMES
COMPASSION, RESPECT AND KINDNESS
OVERALL SATISFACTION AND OUTCOMES
See how your local hospital is performing
Our dashboard provides a snapshot of hospital performance for a range of areas of care.
Explore hospital performanceRelated reports
The Insights Series – Aboriginal people’s experiences of hospital care
This report draws on results from the Adult Admitted Patient Survey and Maternity Care Survey to explore the experiences of care of Aboriginal people in NSW public hospitals from 2014 to 2019.
Released: 21 July 2021
Find out moreRelated topics
Admitted patients
Activity data and survey results for patients admitted to NSW public hospitals
Find out moreFor population health data on maternity including for mothers and babies, see HealthStats NSW