Welcome to the new BHI website. During its staged implementation, earlier reports not available on this site can be accessed on the old website.


Patients’ experiences in outpatient cancer clinics in 2024

Feb 2024 NSW

Selected NSW-level survey results reflecting the experiences of thousands of people who attended outpatient cancer clinics in NSW.

Click 'Read latest report' to see detailed results in the data tables, explore five years of results for this survey in the Data Portal, and access all previous reports in this survey series.

The latest release includes individual results for 44 facilities, including three private facilities. It also includes new information about patients’ cancer care journey with the clinic, their general practitioner (GP) and other health services.

Released: 16 October 2024

TIMELY AND COORDINATED CARE

Rated how health professionals worked together as ‘very good’

compared with previous survey

TIMELY AND COORDINATED CARE

Care received from the clinic was ‘very well organised’

compared with previous survey

EFFECTIVE COMMUNICATION

Health professionals ‘always’ explained things in an understandable way

compared with previous survey

CLEAR INFORMATION

Told who to contact if worried about condition or treatment after appointment

compared with previous survey

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For registries and data on cancer incidence and mortality, treatment, screening and prevention, see the Cancer Institute NSW website