Welcome to the new BHI website. During its staged implementation, earlier reports not available on this site can be accessed on the old website.

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Aboriginal people’s experiences of hospital care

This report reflects the experiences of care of more than 8,000 Aboriginal people who were admitted to a NSW public hospital from 2014 to 2019, and the experiences of almost 300 Aboriginal women who gave birth in a NSW public hospital in 2019. It draws on the results of the Adult Admitted Patient Survey and Maternity Care Survey.

Using new analyses, the report explores Aboriginal and non-Aboriginal people’s experiences of care. For Aboriginal admitted patients, it examines differences in experiences at rural and urban hospitals, and trends over time.

The original artwork in this report was created by Marcus Lee, a proud Aboriginal descendant of the Karajarri people.

Released: 21 July 2021

The Insights Series reports contain in-depth analyses of different elements of healthcare performance and identify opportunities to improve healthcare management, patient experiences and patient outcomes in NSW public hospitals. Explore other reports in this series


Selected results

2014 – 2019 NSW

Report products

Report cover

Main report

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Supplementary data tables

NSW-level results for Aboriginal and non-Aboriginal patients for all performance questions in the Adult Admitted Patient Survey 2019 and the Maternity Care Survey 2019.

Download tables

Technical Supplement

Detailed information about the data, methods and technical terms used for reporting.

Read supplement
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New report shows Aboriginal patients’ experiences of care in NSW public hospitals

Read media release

Other reports in this series

The Insights Series – Hospital care experiences for people who mainly speak a language other than English

This in-depth report examines the experiences in NSW public hospitals of more than 22,000 patients who mainly speak a language other than English at home.

Released: 25 October 2023

Find out more

The Insights Series – Patients’ experiences of elective surgery care

To gain insights into patients’ experiences of elective, or planned, surgery care, BHI introduced a module into the Adult Admitted Patient Survey for people who had elective surgery in one of 63 NSW public hospitals between August and October 2022. This short-form report highlights key NSW-level insights from BHI’s analyses of the experiences of 1,157 patients who responded.

Released: 25 October 2023

Find out more

The Insights Series – Patients’ experiences of virtual care in 2022

The Insights Series – Patients' experiences of virtual care in 2022 highlights key insights from BHI’s analyses of variation in results across patient groups.

Released: 16 August 2023

Find out more

The Insights Series – Patients’ experiences of ambulance services

The Insights Series – Patients' experiences of ambulance services analyses the experiences of patients who arrived by ambulance to large NSW public hospital emergency departments (EDs) between July and September 2022.

Released: 07 June 2023

Find out more

The Insights Series – Exploring experiences of hospital care for people with disability

This report examines, for the first time, experiences of patients with disability in NSW public hospitals. It draws on results from the Adult Admitted Patient Survey 2015.

Released: 18 October 2017

Find out more

The Insights Series – Healthcare in rural, regional and remote NSW

Assesses the accessibility, appropriateness and effectiveness of healthcare provided to people in rural, regional and remote NSW.

Released: 10 November 2016

Find out more