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Reports

Healthcare Quarterly

• October to December 2023
• July to September 2023
• April to June 2023
• January to March 2023
• October to December 2022
• July to September 2022
• April to June 2022
• January to March 2022
• October to December 2021
• July to September 2021
• April to June 2021
• January to March 2021
• October to December 2020
• July to September 2020
• April to June 2020
• January to March 2020
• October to December 2019
• July to September 2019
• April to June 2019
• January to March 2019
• October to December 2018
• July to September 2018
• April to June 2018
• January to March 2018
• October to December 2017
• July to September 2017
• April to June 2017
• January to March 2017
• October to December 2016
• July to September 2016
• April to June 2016
• January to March 2016
• October to December 2015
• July to September 2015
• April to June 2015
• January to March 2015
• October to December 2014
• July to September 2014
• April to June 2014
• January to March 2014
• October to December 2013
• July to September 2013
• April to June 2013
• January to March 2013
• October to December 2012
• July to September 2012
• April to June 2012
• January to March 2012
• October to December 2011
• July to September 2011
• April to June 2011
• January to March 2011
• October to December 2010
• July to September 2010
• April to June 2010

Healthcare in Focus

• Healthcare in Focus – New South Wales and the COVID-19 pandemic from 2020 to 2022
• Healthcare in Focus – New South Wales and the COVID-19 pandemic in 2021
• Healthcare in Focus – New South Wales and the COVID-19 pandemic in 2020
• Healthcare in Focus – People’s experiences of hospital care: Insights from five years of patient feedback
• People’s use and experiences of mental health care in NSW
• 2017 – How does NSW compare?
• 2016 – How does NSW compare?
• 2015 – How does NSW compare?
• 2014 – How does NSW compare?
• 2013 – How does NSW measure up?
• 2012 – How well does NSW perform?
• 2011 – How well does NSW perform?
• 2010 – How NSW compares internationally

Mortality

• Mortality following hospitalisation for seven clinical conditions, July 2015 – June 2018
• Exploring clinical variation in mortality – Mortality following hospitalisation, seven clinical conditions, NSW, July 2012 – June 2015
• 30-day mortality following hospitalisation, five clinical conditions, NSW, July 2009 – June 2012
• Mortality hospital and lhd profiles

Readmission

• Readmission and returns to acute care following hospitalisation for eight clinical conditions, July 2015 – June 2018
• Exploring clinical variation in readmission - Return to acute care following discharge from hospital, eight clinical conditions, NSW, July 2012 – June 2015
• Return to acute care following hospitalisation, Insights into readmissions, NSW public hospitals, July 2009 – June 2012
• Readmission hospital profiles

Reports

• Measurement Matters
• Release plan

The Insights Series

• The Insights Series – Hospital care experiences for people who mainly speak a language other than English
• The Insights Series – Patients’ experiences of elective surgery care
• The Insights Series – Patients’ experiences of virtual care in 2022
• The Insights Series – Patients’ experiences of ambulance services
• The Insights Series – Aboriginal people’s experiences of hospital care
• The Insights Series – Exploring experiences of hospital care for people with disability
• The Insights Series – Healthcare in rural, regional and remote NSW
• Utilisation and experiences of care of children and young people
• Utilisation and experiences of care of people aged 55+
• ED utilisation by cancer patients
• Chronic disease care, vol. 2 part 2
• Chronic disease care, vol. 2 part 1
• Outpatient services in NSW public hospitals
• Patients' perspectives on NSW public hospitals
• Hospital care for Aboriginal people
• How do outpatient cancer clinics perform?
• Hospital care for people with cancer
• Exploring aspects of integration for emergency department patients, Volume 2
• Exploring aspects of integration for hospital patients, Volume 1
• Mental health services in NSW public facilities Volume 1 – Inpatient Care
• Mental health services in NSW public facilities Volume 2 – Community Mental Care

Patient survey results

• emergency-department-patient-survey
• Patients’ experiences in emergency departments in 2022–23
• Emergency department – Results from the 2021–22 patient survey
• Emergency department – Results from the 2020–21 patient survey
• Emergency department – Results from the 2019–20 patient survey
• Emergency department – Results from the 2018–19 patient survey
• Adults admitted to hospital – Results from the 2022 patient survey
• Adults admitted to hospital – Results from the 2021 patient survey
• Adults admitted to hospital – Results from the 2020 patient survey
• Adults admitted to hospital – Results from the 2019 patient survey
• Maternity Care Survey 2019
• Maternity Care Survey 2017
• Maternity Care Survey 2015
• BreastScreen NSW Client Experience Survey
• Snapshot – Aboriginal people’s experiences of hospital care
• Patients' experiences in outpatient cancer clinics in 2023
• Outpatient Cancer Clinics – Results from the 2021 patient survey
• Outpatient Cancer Clinics – Results from the 2020 patient survey
• Outpatient Cancer Clinics – Results from the 2019 patient survey
• Virtual Care Survey 2021
• Virtual Care Survey 2020
• Longstanding Health Condition Survey
• Palliative and end-of-life care experiences
• outpatient-survey
• Outpatient Survey Results 2016
• Outpatient Survey Results 2014
• Rural Hospital Adult Admitted Patient Survey
• Rural Hospital Adult Admitted Patient Survey 2016
• Rural Hospital Adult Admitted Patient Survey 2015
• Rural Hospital Emergency Care Patient Survey 2023
• Rural Hospital Emergency Care Patient Survey 2019
• Rural Hospital Emergency Care Patient Survey 2016
• Admitted Children and Young Patients – Results from the 2018 patient survey
• Admitted Children and Young Patients – Results from the 2017 patient survey
• Admitted Children and Young Patients – the 2016 patient survey
• Outpatient Cancer Clinics Survey 2018
• Adult Admitted Patient Survey 2018
• Emergency Department Patient Survey 2017–2018
• Outpatient Cancer Clinics Survey 2017
• Adult Admitted Patient Survey 2017
• Emergency Department Patient Survey Results 2014–15
• Adult Admitted Patient Survey Results 2014
• Emergency Department Patient Survey 2013–14 Results
• Adult Admitted Patient Survey 2013 Results
• Admitted Children and Young Patients Survey Results 2014

Patient surveys

Frequently asked questions

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Topics

Emergency department

Elective surgery

Admitted patients

Ambulance

Maternity care

Mental health

Readmission

Cancer

Mortality

Aboriginal patient experience

Virtual Care

Media

• Report reveals ongoing pressures on NSW healthcare system
• Patients rate their emergency department care during COVID-19 pandemic
• New report shows impact of COVID-19 on NSW health system throughout 2021
• New report shows impact of COVID-19 Delta outbreak on NSW health system
• Patients more positive about experiences of hospital care during pandemic-affected 2020
• Surgery waiting lists down but record activity across hospital and ambulance services in April to June 2021
• Patients provide positive ratings in first statewide survey of virtual care experiences
• New report shows Aboriginal patients’ experiences of care in NSW public hospitals
• Demand high for NSW hospital and ambulance services
• Patients provide high ratings of care in small, rural NSW hospitals
• Notable improvements in patients’ experiences in NSW emergency departments
• Healthcare system returns to pre-pandemic levels after COVID-19 shock
• Rise in elective surgery activity following COVID-19 suspension
• New survey results provide insights into patients’ experiences in NSW public hospitals
• Impact of COVID-19 pandemic on health system activity
• New report shines light on changes in patient experience
• Extraordinary quarter for NSW public health system
• Record number of attendances at NSW emergency departments
• Report reveals experiences of outpatient cancer care during COVID-19 pandemic
• Media contacts
• Report reveals changes in NSW healthcare system activity and performance
• Patients rate experiences of care in NSW hospitals during 2021
• Report reveals impact of Omicron surge on NSW healthcare system in early 2022
• NSW public hospital and ambulance services remain very busy
• New report shows impact of COVID-19 on NSW healthcare system across pandemic
• New report shows record demand for NSW ambulance services and emergency departments
• Latest quarterly healthcare report provides new insights on longer stays for overnight admitted patients in NSW public hospitals
• New report explores how experiences of virtual care vary across patient groups
• New report shines light on healthcare experiences of people who mainly speak a language other than English
• New report shows NSW elective surgery activity returning to pre-pandemic levels, more patients receiving surgery on time
• New reports show NSW emergency departments are busier than ever but most patients remain positive about their care