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About BHI
About BHI
We report independently on the performance of the NSW healthcare system to inform improvements to care for patients, and enhance transparency and accountability
BLOG
Understanding which survey measures have the strongest influence on positive overall patient experiences
4 December 2025
Find out more
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Reports
Reports
Our reports show where the healthcare system is performing well and where there are opportunities to improve care for patients
Latest report
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Patient surveys
Patient surveys
Find out what thousands of people have told us about their healthcare experiences in NSW. The results show where public health services are performing well and where they need to improve
Latest survey results
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Media
Media
See our latest media releases or get in touch with the team regarding our healthcare performance reports and data
Latest MEDIA RELEASE
New reports provide insights on emergency department demand and patients’ experiences of care
Released: 10 December 2025
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Select a hospital to see the most recent data including how busy it is, how long patients are waiting, patient survey results, and mortality and readmission indicators.
Turn 'Compare results' on to see how the hospital is performing compared with the state average or with other hospitals.
This page presents an overview of results for selected measures. To explore more results at an in-depth level, including trends over time, visit the BHI Data Portal.
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Emergency department
Activity and performance
Emergency Department Patient Survey results
Rural Hospital Emergency Care Patient Survey
Elective surgery
Activity and performance
Admitted patients
Activity and performance
Adult Admitted Patient Survey results
Rural Hospital Adult Admitted Patient Survey
Mental health
Activity and performance
Mortality
Mortality following hospitalisation for seven clinical conditions
Results show whether the number of deaths within 30 days of admission to NSW public hospitals was higher than expected, lower than expected, or no different than expected. Results are based on a comparison of each hospital’s actual number of deaths with the expected number, taking into account the types of patients (case mix) it treats. For more details, see the latest report.
Readmission
Readmission and returns to acute care following hospitalisation for eight clinical conditions
Results show whether the number of readmissions and returns to acute care within 30 days following discharge from NSW public hospitals (60 days for total hip and knee replacement) was higher than expected, lower than expected, or no different than expected. Results are based on a comparison of each hospital’s actual number of readmissions with the expected number, taking into account the types of patients (case mix) it treats. For more details, see the latest report.