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About BHI
About BHI
We report independently on the performance of the NSW healthcare system to inform improvements to care for patients, and enhance transparency and accountability
BLOG
Understanding which survey measures have the strongest influence on positive overall patient experiences
4 December 2025
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Reports
Reports
Our reports show where the healthcare system is performing well and where there are opportunities to improve care for patients
Latest report
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Patient surveys
Patient surveys
Find out what thousands of people have told us about their healthcare experiences in NSW. The results show where public health services are performing well and where they need to improve
Latest survey results
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Media
Media
See our latest media releases or get in touch with the team regarding our healthcare performance reports and data
Latest MEDIA RELEASE
New reports provide insights on emergency department demand and patients’ experiences of care
Released: 10 December 2025
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Readmission
Information about patients’ health outcomes can support health services to improve care at a local level.
For patients who are treated in hospital, one possible outcome is that they are later readmitted or return to acute care. BHI reports on readmissions and returns to acute care for eight clinical conditions, for patients who are hospitalised in the NSW public healthcare system.
Explore findings from the most recent public report and relevant information products below.
Readmission and returns to acute care following hospitalisation for eight clinical conditions
Oct 2021 – Jun 2024 NSWReadmission rates following hospitalisation, including results for 71 public hospitals.
Released: 22 October 2025
Patients’ experiences of safe care and readmission to hospital over time
2018–2023 NSWThis report provides insights into more than 115,000 patients' experiences in NSW public hospitals relevant to the delivery of safe care, and trends in readmissions for eight clinical conditions.
Released: 16 October 2024
Readmission and returns to acute care following hospitalisation for eight clinical conditions
Jul 2015 – Jun 2018 NSWReadmission rates following hospitalisation, including detailed results for 74 public hospitals
Released: 17 June 2020
Related reports
Mortality following hospitalisation for seven clinical conditions, July 2021 – June 2024
This report presents mortality results for seven clinical conditions following admission to 69 NSW public hospitals from July 2021 to June 2024.
Released: 22 October 2025
Find out moreRelated topics
Mortality
Information about mortality in the 30 days following admission to hospital for seven clinical conditions
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Admitted patients
Activity data and survey results for patients admitted to NSW public hospitals
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Elective surgery
Quarterly data on elective surgery numbers, waiting times and waiting lists for NSW public hospitals
Find out moreRelated articles
Why reporting on patient outcomes like mortality and readmission matters
Understanding patient outcomes is central to improving healthcare. To support this, BHI has released the latest mortality and readmission data – key measures that reflect the safety and effectiveness of hospital care.
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Growing evidence on the link between patients’ experiences and outcomes
Our vision is that data and information from BHI increasingly contributes to actionable insights that result in improvements in patients' experiences and outcomes.
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Investigating hospital care experiences and the risk of readmission
New BHI research has been published internationally which focuses on the association between experiences of in-hospital care by people with chronic health conditions and their risk of readmission.
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