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About BHI
About BHI
We report independently on the performance of the NSW healthcare system to inform improvements to care for patients, and enhance transparency and accountability
BLOG
Understanding which survey measures have the strongest influence on positive overall patient experiences
4 December 2025
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Reports
Reports
Our reports show where the healthcare system is performing well and where there are opportunities to improve care for patients
Latest report
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Patient surveys
Patient surveys
Find out what thousands of people have told us about their healthcare experiences in NSW. The results show where public health services are performing well and where they need to improve
Latest survey results
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Media
Media
See our latest media releases or get in touch with the team regarding our healthcare performance reports and data
Latest MEDIA RELEASE
New reports provide insights on emergency department demand and patients’ experiences of care
Released: 10 December 2025
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Mental health
Depending on the complexity of their mental health issues and associated care needs, a person may use one or a range of public services as part of their journey of care.
BHI reports routinely on seclusion and restraint practices in specialised acute mental health units, and basic measures of hospital activity for people with mental health conditions. Other bodies produce reports which provide a broader picture of mental health services in NSW and Australia.
Explore key findings from recent BHI reports and information products relevant to mental health below.
Healthcare Quarterly results
Jan–Mar 2024 NSWThe Healthcare Quarterly Seclusion and Restraint Supplement includes routine reporting of seclusion and restraint practices in more than 40 NSW hospitals, along with basic measures of hospital activity for people with mental health conditions.
The main report includes basic measures of activity and timeliness of care for patients admitted to hospital for mental health reasons.
Released: 29 May 2024
Healthcare in Focus – People’s use and experiences of mental health care in NSW
2013–2018 NSWThis report looks at the use and experiences of NSW public health services by people with lived experience of mental health issues.
Released: 21 August 2019
Related topics
Admitted patients
Activity data and survey results for patients admitted to NSW public hospitals
Find out moreFor population health data on mental health in NSW, see HealthStats NSW
For consumer experience data on mental health services, see the results of the Your Experience of Service (eYES) survey