BHI is a board-governed statutory health corporation, led by Chief Executive Dr Diane Watson, which produces independent reports and information about the performance of the healthcare system in NSW.
Our people are health services researchers, biostatisticians and data analysts, graphic designers, communication and data visualisation specialists, and corporate support staff.
BHI is divided into teams that collaborate to publish independent reports and information products:
- Surveys team
- Performance Reports team
- Data Management and Analyses team
- Communications and Strategic Relations team
- Corporate Affairs team.
Each is supported by BHI's Senior Management Team.
BHI Senior Management Team
Dr Diane Watson – Chief Executive
Dr Diane Watson is the Chief Executive of the Bureau of Health Information (BHI) in NSW. She has led the establishment of three reporting agencies in Australia that use big data to drive decisions on healthcare provision nationally and locally.
Dr Watson was the inaugural Chief Executive of BHI from 2009 to 2012 before returning to the role in 2018 to further drive its work reporting on the performance of the NSW healthcare system.
In between these tenures at BHI, Dr Watson was the inaugural Chief Executive of the National Health Performance Authority, established by the Australian Government to monitor, and report on, the performance of 1000+ public and private hospitals and 300+ health regions. She was also the inaugural Chief Executive Officer of the Victorian Agency for Health Information, established to monitor and report on public and private services that stimulate quality and safety improvements, increase transparency and accountability, and inform the community.
Dr Watson has held senior management positions for more than 30 years measuring, monitoring and reporting on the performance of healthcare systems to drive improvements in health, patient care and productivity. During this time, she has set the future direction of high profile, board-governed agencies and inspired a strong sense of purpose among a highly talented and specialised workforce.
Amanda Mulcahy – Senior Director, Performance Measurement and Reporting
Amanda Mulcahy joined the Bureau of Health Information in January 2019 as its Senior Director, Performance Measurement and Reporting. Amanda previously led the Planning, Performance and Regulatory Directorate at the Mental Health Branch, NSW Ministry of Health.
At the Ministry, Amanda monitored mental health system performance, drove mental health reforms, oversaw work to model demand for new services and undertook regulatory functions for mental health. Amanda has a strong interest in clinical engagement and quality improvement, sparked by an earlier role at the Australian Commission on Safety and Quality in Health Care.
She is experienced in implementing activity based funding programs and has a strong understanding of health information systems and performance reporting.
Amanda is also a registered practicing physiotherapist, past President of the Australian Physiotherapy Association (APA WA Branch) and elected member of the APA Board of Directors.
Hilary Rowell – Senior Director, Communications and Strategic Relations
Hilary Rowell joined the Bureau of Health Information in June 2017 to strengthen engagement with key stakeholders and maximise the value and impact of our information. Hilary leads strategy development and is the Senior Director responsible for the communications function.
Her previous experience includes extensive work in healthcare policy and strategy, principally in the United Kingdom (UK). Improving healthcare through the effective use of information has been a recurrent theme in her work, particularly in terms of better measurement, greater transparency and clearer alignment between people’s needs for information and what is available to them.
Hilary’s career has included leadership roles in the UK healthcare regulator, Dr Foster Intelligence, ZPB and the NHS consumer-facing digital service. She has provided board-level advice to organisations including Picker Institute Europe, Academic Health Science Networks and The Kings Fund. She has been responsible for a number of influential publications, including the Dr Foster Hospital Guide, the Intelligent Board report series and thought leadership on topics such as outcomes-based healthcare and the central role of effective staff engagement in the quality and safety of patient care. Hilary holds a Bachelor of Science in Politics and Economics from the University of Bristol in the UK.