Reports plan
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Our recent reports
- Healthcare Quarterly: October to December 2022
- Patient survey results: Virtual Care Survey 2021
- Healthcare Quarterly: July to September 2022
- Patient survey results: Adult Admitted Patient Survey 2021
- Patient survey results: Outpatient Cancer Clinics Survey 2021
- Healthcare Quarterly: April to June 2022
- Healthcare Quarterly: January to March 2022
- Patient survey results: Emergency Department Patient Survey 2020–21
- Healthcare in Focus: New South Wales and the COVID-19 pandemic in 2021
- Healthcare Quarterly: October to December 2021
- Measurement Matters: Measuring experiences of palliative and end-of-life care
- Healthcare Quarterly: July to September 2021
- Patient survey results: Adult Admitted Patient Survey 2020
- Patient survey results: Outpatient Cancer Clinics Survey 2020
- Healthcare Quarterly: April to June 2021
- Patient survey results: Virtual Care Survey 2020
- The Insights Series: Aboriginal people’s experiences of hospital care
- Healthcare Quarterly: January to March 2021
- Patient survey results: Rural Hospital Adult Admitted Patient Survey 2019–20
- Patient survey results: Emergency Department Patient Survey 2019–20
- Healthcare in Focus: New South Wales and the COVID-19 pandemic in 2020
- Healthcare Quarterly: October to December 2020
- Healthcare Quarterly: July to September 2020
- Patient survey results: Maternity Care Survey 2019
- Patient survey results: Adult Admitted Patient Survey 2019
- Patient survey results: Outpatient Cancer Clinics Survey 2019
- Healthcare Quarterly: April to June 2020
- Healthcare in Focus: People’s experiences of hospital care: Insights from five years of patient feedback
- Patient survey results: Emergency Department Patient Survey 2018–19
- Patient survey results: Rural Hospital Emergency Care Patient Survey 2019
- Readmission and returns to acute care following hospitalisation for eight clinical conditions, July 2015 – June 2018
- Healthcare Quarterly: January to March 2020
- Healthcare Quarterly: October to December 2019
- Healthcare Quarterly: July to September 2019
- Patient survey results: Admitted Children and Young Patients Survey 2018
- Mortality following hospitalisation for seven clinical conditions, July 2015 – June 2018
- Patient survey results: Adult Admitted Patient Survey 2018
- Patient survey results: Outpatient Cancer Clinics Survey 2018
- Measurement Matters: Reliability of selected indicators of hospital-acquired complications
- Measurement Matters: Development of emergency care patient experience key performance indicators for local health districts in NSW
- Healthcare Quarterly: April to June 2019
- Measurement Matters: Reporting on seclusion and restraint in NSW public hospitals
- Healthcare in Focus: People’s use and experiences of mental health care in NSW
- Patient survey results: Aboriginal people’s experiences of hospital care
- Healthcare Quarterly: January to March 2019
- Patient survey results: Emergency Department Patient Survey 2017–2018
- Healthcare Quarterly: October to December 2018
- Healthcare Quarterly: July to September 2018
- Patient survey results: Admitted Children and Young Patients Survey 2017
- Patient survey results: Outpatient Cancer Clinics Survey 2017
- Patient survey results: Adult Admitted Patient Survey 2017
- Patient survey results: BreastScreen NSW Client Experience Survey 2017
- Patient survey results: Maternity Care Survey 2017
- Measurement Matters: Development of patient experience KPIs
- Healthcare Quarterly: April to June 2018
- Healthcare in Focus: 2017 – How does NSW compare?
- Healthcare Quarterly: January to March 2018
- Chartpack: How do outpatient cancer clinics perform? Patient-reported experiences and outcomes of care, November 2016
- Measurement Matters: Using predictive risk modelling for performance measurement
- Healthcare Quarterly: October to December 2017
- Chartpack: The NSW viewpoint, 2017 Commonwealth Fund International Health Policy Survey, Adults aged 65+ years
- Healthcare Quarterly: July to September 2017
- The Insights Series: Exploring experiences of hospital care for people with disability
- Healthcare in Focus: 2016 – How does NSW compare?
- Healthcare Quarterly: April to June 2017
- Healthcare Quarterly: January to March 2017
- Measurement Matters: Measuring and reporting performance of NSW ambulance services
- Unwarranted clinical variation in mortality
- Unwarranted clinical variation in readmission
- Hospital Quarterly: October to December 2016
- The Insights Series: Experiences of maternity care in NSW public hospitals
- Hospital Quarterly: July to September 2016
- The Insights Series: Healthcare in rural, regional and remote NSW
- Hospital Quarterly: April to June 2016
- The Insights Series: Hospital care for Aboriginal people
- The Insights Series: How do outpatient cancer clinics perform?
- Hospital Quarterly: January to March 2016
- The Insights Series: Utilisation and experiences of care of children and young people
- Healthcare in Focus: 2015 – How does NSW compare?
- Hospital Quarterly: October to December 2015
- Patient survey results: Emergency Department Patient Survey Results 2014–15
- Hospital Quarterly: July to September 2015
- Measurement Matters: Linking data to unlock information
- Patient survey results: Admitted Children and Young Patients Survey Results 2014
- The Insights Series: Hospital care for people with cancer
- Patient survey results: Adult Admitted Patient Survey Results 2014
- Patient survey results: Outpatient Survey Results 2014
- The Insights Series: Utilisation and experiences of care of people aged 55+
- Healthcare in Focus: 2014 – How does NSW compare?
- Hospital Quarterly: April to June 2015
- Measurement Matters: Measuring 30-day mortality following hospitalisation, Considering approaches for ongoing reporting in NSW
- Insights into readmission
- Measurement Matters: Return to acute care following hospitalisation, Spotlight on readmissions
- Hospital Quarterly: January to March 2015
- The Insights Series: Exploring aspects of integration for emergency department patients, Volume 2
- Patient survey results: Emergency Department Patient Survey 2013–14 Results
- Hospital Quarterly: October to December 2014
- The Insights Series: Exploring aspects of integration for hospital patients, Volume 1
- Hospital Quarterly: July to September 2014
- The Insights Series: ED utilisation by cancer patients
- Measurement Matters: Emergency department utilisation by people with cancer
- Patient survey results: Adult Admitted Patient Survey 2013 Results
- Hospital Quarterly: April to June 2014
- Hospital Quarterly: January to March 2014
- Measurement Matters: Describing and assessing performance in healthcare: an integrated framework
- Healthcare in Focus: 2013 – How does NSW measure up?
- Hospital Quarterly: October to December 2013
- Hospital Quarterly: July to September 2013
- 30-day mortality following hospitalisation
- Measurement Matters: 30-day mortality following hospitalisation for five clinical conditions
- The Insights Series: Mental health services in NSW public facilities Volume 2 – Community Mental Care
- The Insights Series: Mental health services in NSW public facilities Volume 1 – Inpatient Care
- Hospital Quarterly: April to June 2013
- Measurement Matters: Measuring transfer of care from the ambulance to the emergency department
- Hospital Quarterly: January to March 2013
- Hospital Quarterly: October to December 2012
- Healthcare in Focus: 2012 – How well does NSW perform?
- Hospital Quarterly: July to September 2012
- Hospital Quarterly: April to June 2012
- Hospital Quarterly: January to March 2012
- The Insights Series: Chronic disease care, vol. 2 part 2
- Hospital Quarterly: October to December 2011
- Hospital Quarterly: July to September 2011
- Healthcare in Focus: 2011 – How well does NSW perform?
- Hospital Quarterly: April to June 2011
- The Insights Series: Outpatient services in NSW public hospitals
- The Insights Series: Chronic disease care, vol. 2 part 1
- Hospital Quarterly: January to March 2011
- Hospital Quarterly: October to December 2010
- Healthcare in Focus: 2010 – How NSW compares internationally
- Hospital Quarterly: July to September 2010
- Hospital Quarterly: April to June 2010
- The Insights Series: Patients' perspectives on NSW public hospitals
Healthcare Quarterly
Every three months, Healthcare Quarterly reports on activity and performance across public hospital and ambulance services in NSW.
October to December 2022
Release date: 1 March 2023
July to September 2022
Release date: 7 December 2022
April to June 2022
Release date: 14 September 2022
January to March 2022
Release date: 15 June 2022
October to December 2021
Release date: 16 March 2022
July to September 2021
Release date: 15 December 2021
Healthcare in Focus
BHI’s annual Healthcare in Focus report looks at healthcare performance in NSW, with comparisons with Australia and other international jurisdictions.
New South Wales and the COVID-19 pandemic in 2021
Release date: 16 March 2022
New South Wales and the COVID-19 pandemic in 2020
Release date: 17 March 2021
People’s experiences of hospital care: Insights from five years of patient feedback
Release date: 22 July 2020
People’s use and experiences of mental health care in NSW
Release date: 21 August 2019
2017 – How does NSW compare?
Release date: 29 August 2018
2016 – How does NSW compare?
Release date: 27 September 2017
Patient survey results
As part of the NSW Patient Survey Program, each month BHI asks thousands of people in NSW to tell us about their recent experience with the public healthcare system. We publish the results of these surveys to help inform improvements in the delivery of care.
Virtual Care Survey 2021
Release date: 7 December 2022
Adult Admitted Patient Survey 2021
Release date: 9 November 2022
Outpatient Cancer Clinics Survey 2021
Release date: 12 October 2022
Emergency Department Patient Survey 2020–21
Release date: 4 May 2022
Adult Admitted Patient Survey 2020
Release date: 10 November 2021
Outpatient Cancer Clinics Survey 2020
Release date: 10 November 2021
The Insights Series
Reports that contain in-depth analyses of different elements of healthcare performance and identify opportunities to improve healthcare management, patient experiences and patient outcomes in NSW public hospitals.
Aboriginal people’s experiences of hospital care
Release date: 21 July 2021
Exploring experiences of hospital care for people with disability
Release date: 18 October 2017
Experiences of maternity care in NSW public hospitals
Release date: 1 March 2017
Healthcare in rural, regional and remote NSW
Release date: 10 November 2016
Hospital care for Aboriginal people
Release date: 10 August 2016
How do outpatient cancer clinics perform?
Release date: 20 July 2016
Mortality
Reports that present risk-standardised mortality rates for seven clinical conditions in NSW, including results for individual NSW public hospitals, to inform efforts to improve patient care.
Mortality following hospitalisation for seven clinical conditions, July 2015 – June 2018
Release date: 27 November 2019
Exploring clinical variation in mortality – Mortality following hospitalisation, seven clinical conditions, NSW, July 2012 – June 2015
Release date: 12 April 2017
30-day mortality following hospitalisation, five clinical conditions, NSW, July 2009 – 2012
Release date: 5 December 2013
Readmission
Reports that present risk-standardised readmission rates for eight clinical conditions in NSW, including results for individual NSW public hospitals, to inform efforts to improve patient care.
Readmission and returns to acute care following hospitalisation for eight clinical conditions, July 2015 – June 2018
Release date: 17 June 2020
Exploring clinical variation in readmission – Return to acute care following discharge from hospital, eight clinical conditions, NSW, July 2012 – June 2015
Release date: 12 April 2017
Return to acute care following hospitalisation, Insights into readmissions, NSW public hospitals, July 2009 – June 2012
Release date: 24 June 2015
Measurement Matters
Measurement Matters is a series of technical reports that provide in-depth analyses of methods and technical issues relevant to healthcare performance measurement.
Measuring experiences of palliative and end-of-life care: Creating patient and carer question sets
Release date: 28 February 2022
Reliability of selected indicators of hospital-acquired complications
Release date: 16 October 2019
Development of emergency care patient experience key performance indicators for local health districts in NSW
Release date: 16 October 2019
Reporting on seclusion and restraint in NSW public hospitals
Release date: 11 September 2019
Development of patient experience key performance indicators for local health districts in NSW
Release date: 12 September 2018
Using predictive risk modelling for performance measurement
Release date: 14 March 2018
Chartpacks
Chartpacks summarise healthcare performance information through graphs that can be downloaded in different formats.
