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Healthcare in Focus

People’s experiences of hospital care: Insights from five years of patient feedback

Released: 22 July 2020


BHI’s latest Healthcare in Focus report examines the experiences of care of more than 200,000 people who visited emergency departments or were admitted to public hospitals over a five-year period, drawing on results from the Emergency Department Patient Survey and Adult Admitted Patient Survey. It provides insights on how patients’ experiences have changed over time.


Page updated: 21 Jul 2020
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