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About BHI
About BHI
We report independently on the performance of the NSW healthcare system to inform improvements to care for patients, and enhance transparency and accountability
BLOG
Finding new and innovative ways to increase the impact of NSW patient surveys
12 April 2024
Find out more
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Reports
Reports
Our reports show where the healthcare system is performing well and where there are opportunities to improve care for patients
Latest report
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Patient surveys
Patient surveys
Find out what thousands of people have told us about their healthcare experiences in NSW. The results show where public health services are performing well and where they need to improve
Latest survey results
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Media
Media
See our latest media releases or get in touch with the team regarding our healthcare performance reports and data
Latest MEDIA RELEASE
New reports show NSW emergency departments are busier than ever but most patients remain positive about their care
Released: 13 March 2024
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Maternity Care Survey
This survey asks women who have given birth in a NSW public hospital to share their experiences of care.
BHI collects and reports on these experiences so that healthcare professionals and system managers can use the results to see where services are performing well and where there is room to improve.
Selected results
Report products
Experiences of maternity care in NSW public hospitals
Detailed information about the experiences of care for women during various stages of the maternity journey.
Released: 1 March 2017
Read reportTechnical Supplement
Detailed information about the sampling methodology, data management and analysis related to the latest survey results.
Read supplementExplore data
Data Portal
Find and compare detailed results showing activity and performance for the NSW healthcare system, including trends over time
Explore
Questionnaire
Sample questionnaire, 2015
Download questionnaire
Development report, 2015
Summarises changes to the latest survey and includes information about stakeholder consultation and engagement, and sampling methodology.
Read report
Development report appendices, 2015
Additional information outlining development of questionnaire and sampling methodology.
Read reportOther results
Maternity Care – Results from the 2019 patient survey
These results reflect the experiences of almost 4,500 women who gave birth in a NSW public hospital in 2019.
Released: 9 December 2020
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Maternity Care – Results from the 2017 patient survey
These results reflect the experiences of almost 5,000 women who gave birth in one of 59 NSW public hospitals in 2017.
Released: 31 October 2018
Find out more